Stephen Berrigan Email & Phone Number

Remote

Remote

- Write and utilize SQL queries to track content and generate reports across multiple databases- Resolve support cases in Salesforce and JIRA to promote client satisfaction and drive content flow- Train machine learning models for automated moderation to benefit content processing SLAs and yield

Remote

- Write and utilize SQL queries to track content and generate reports across multiple databases- Resolve support cases in Salesforce and JIRA to promote client satisfaction and drive content flow- Train machine learning models for automated moderation to benefit content processing SLAs and yield

Remote

- Moderated and tagged content for dozens of clients to ensure all guidelines were met- Achieved distinction for providing top quality feedback- Maintained top tier accuracy across all projects

Pittsburgh, Pa

- Created and implemented narrative content for a variety of client needs- Worked closely with clients to ensure story and dialogue accurately reflected project objectives- Reduced miscommunication and implementation time by creating a streamlined writing workflow

Greater Pittsburgh Area

- Accurately and efficiently picked order items and delivered them to correct locations - Shipped customer orders rapidly while ensuring order correctness and safe packaging - Received and labeled new items to surpass quota without sacrificing quality - Loaded shipping trailers with a focus on speed and maximizing space usage

Pittsburgh, Pennsylvania

- Acted as Team Leader in the design and development of three episodes of a mobile RPG, including the introductory episode- Increased project clarity by creating and maintaining detailed design documentation of my episodes- Collaborated with client design team on story direction and character voice- Coordinated with the art and engineering teams to drive the development of necessary assets and tools

Fairfax, Virginia

- Supervised twelve lab monitors and two computer labs used by over two-hundred game design students- Increased open lab availability while reducing the financial cost to the department by prioritizing Work Studies employees when scheduling shifts

Fairfax, Virginia

- Wrote and implemented dozens of branching conversations and quests- Adapted role to include quality assurance and marketing assistance as project requirements shifted- Awarded the Teamanship Award for fixing a critical bug in the game