Stephen Jones Email & Phone Number

Tulsa, Ok, Us

Tulsa, Ok, Us

Tulsa, Oklahoma, United States

- Guide team development efforts towards successful project delivery.- Provide technical leadership to teammates through coaching and mentorship.- Identify and encourage areas for growth and improvement within the team.- Maintain high standards of software quality within the team by establishing good practices and habits.- Collaborate with other software developers, business analysts to plan, design, develop, test, and maintain web and desktop based business applications.- Assist in the collection and documentation of user's requirements, development of user stories.- Estimates and work plans.- Participate in peer-reviews of solution designs and related code.- Adhere to high-quality development principles while delivering solutions on-time and on-budget

Tulsa, Oklahoma Area

• Responsible for onboarding and training new technicians.• Co-lead International Service Delivery solving Design, Technical Detail Gathering, Provisioning and Circuit Testing problems.• Developed technology solutions to enable team to delivery circuits faster and more efficiently. • Empowered technicians to make process decisions. • Create solutions for complex configuration problems. • Configured DS1, DS3, and Ethernet services for both VPN and Internet services (Domestic and International terminated.)• Continued creation of internal configuration tools from Engineering guidelines. • Selected to be part of Service Delivery pilot team for development and automation efforts.• Development Experience: o HTML & CSS experience – 6 years o Python object-oriented and function-based programming – 4 years. o Django version 2.2+ experience – 2.5 years o PostgreSQL creation and maintenance experience – 2 years. o Version control experience (GitLab & GitHub) – 2 years o RabbitMQ & Celery – 2 years o Introduction to Angular – less than 6 months o Completed Itential Academy Developer learning path. – November 15th, 2021 o UiPath Certified (Level 1, Level 2, and Orchestrator) – September 12th, 2019 o Implemented asynchronous programming concepts to optimize user experience. o Implemented Active Directory authentication within Django project. o Utilized Corporate UI/UX library to reduce development cycle times.

Tulsa, Oklahoma

• Responsible for onboarding and training new technicians.• Install, disconnect, and modify enterprise Internet and VPN configurations on multiple vendor platforms. • Identify and troubleshoot complex configuration problems. • Configured DS1, DS3, and Ethernet services for both VPN and Internet services.• Principle understanding of MPLS. • Configure Public BGP on multiple vendor platforms. • Understanding of IRR (Internet Routing Registry) concepts. • Collaborate with other teams to achieve a higher customer satisfaction by reducing delivery intervals.• Involved in customer satisfaction improvement pilot programs. • Moderate exposure to coding (Python, VBA, Bash, Django, HTML, PHP, MySQL, and JavaScript).• Creation of internal configuration tools from Engineering guidelines. • Designed and implemented processes for new company products. • Created documentation for VPN and Internet configuration processes. • Significantly improved execution time for existing VBA macro to reduce task intervals.• Optimized work assignment procedure to increase availability of Team Lead. • Created template tools to ensure we are accurately designing circuits within specific regions of the world. • Identify process gaps and remedy the disparity between teams to achieve a faster interval for our customers.• Actively participate in post-acquisition integration efforts.• Ability to provision a generous amount of the IP product set in the company’s product stack. o Product set: Elan, Eline, EVPL, VPLS, DIA, HSIP, IPVPN, and Cloud Connect

Tulsa, Oklahoma Area

• Provisioned various Internet related Services, including DIA, HSIP, and MPLS services for our customers.• Developed daily task reporting for my team. • Moderate exposure to Excel VBA Scripting. • Identify and troubleshoot configuration problems. • Configure DS1, DS3, and Ethernet services.• Fundamental understanding of MPLS. • Install and disconnect enterprise internet configurations.• Configure eBGP on multiple vendor platforms. • Collaborate with other teams to achieve a higher customer satisfaction.• Moderate exposure to Unix scripting (bash).

Tulsa, Oklahoma Area

• Provisioned various VPN related Services, including IPVPN, MPLS, and EVPL services for our customers.• Responsible for task reporting for multiple teams to ensure each technician had an accurate list of orders to work.• Trained technicians on VPN provisioning procedures. • Ability to efficiently use Microsoft Excel.• Identify and troubleshoot configuration problems. • Configure DS1, DS3, and Ethernet services.• Install and disconnect VPNs configurations on multiple vendor platforms. • Ability to subnet.• Configure eBGP on multiple vendor platforms.• Collaborate with other teams to achieve a higher customer satisfaction.

Ccnp, Cisco Certified Networking Professional, A ( An Early Graduate)

Activities and Societies: Business Professionals of AmericaI was an active student within the Cisco Academy. We studied and had hands.

Ccna, Cisco Certified Networking Associate, B

Activities and Societies: Business Professionals of AmericaCollaborated with classmates to study for the CCNA exam.

Highschool Diploma, Information Technology

Activities and Societies: Honor Roll 2006-2013 Yearbook editor for 2013 Yearbook co-editor for 2012 Active member in AVID Active member.