Stephen Boardman Email & Phone Number

Sydney, New South Wales, Australia

London, England, United Kingdom

British Airways Headquarters, Heathrow

1. I have developed organisational customer value proposition across British Airways exploiting Amadeus CM Process Customer Value (PCV).2. Lead process improvement initiatives, business process redesign and documentation with introduction of Altea CM / FLY.3. Managed and influenced introduction of organisational process and policy changes across.

Casual long haul cabin crew flying duties as part of British Airways’ operational resilience programme

Sydney, Australia

1. OPERATIONAL:Drive the ongoing development of Altèa - Customer Managementproduct and Airport policy and procedural initiatives across portfolioor airports in Europe, Johannesburg, Singapore, Hong Kong, Bangkok, Queensland, Victoria and Sydney International airports.2. STAFF:Providing support to Airport Managers and CustomerService staff to ensure.

1. Develop a new organisational disruption management model for Qantas with the introduction of Altèa Customer Management.2. Lead the analysis, build and implementation of a customer-focussed seating solution of all aircraft types in the Qantas fleet.3. Review and document of all new and changed business processes into business process and procedures as.

Sydney, New South Wales, Australia

1. Analyst Programmer - Crew Systems2. Business Analyst - Logistics3. Architect - Group IT4. Business Analyst - Flight Dispatch System Replacement Project (Lido)

Bachelor Of Arts (Informatics), Information Systems / Germanic Studies

Bachelor Of Arts Informatics, Germanic Studies Exchange Scholarship, 1.2

Education record