Stephen Boisclair Email and Phone Number
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Accomplished Information Technology specialist, proficient in the delivery and management of Cloud Backup and Recovery services. Dedicated team member with excellent problem solving skills and a proven record of providing superior customer service. Experienced in IBM i / iSeries / AS/400 High Availability and Disaster Recovery. Carbonite Backup and Recovery Advanced Technical Specialist
Data Storage Corporation
View- Website:
- datastoragecorp.com
- Employees:
- 33
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Technical SpecialistData Storage Corporation Jun 2010 - PresentWarwick, RiProvided the successful delivery, support and management of subscription-based, Cloud IaaS, High Availability, and Disaster Recovery Managed Solutions for over 200 customers.• Implement Cloud Backup and Disaster Recovery Solutions for iSeries customer base• Install, configure and troubleshoot EVault backup software for a wide range of IBM operating system versions.• Perform Disaster Recovery tests for IBM i / iSeries / AS/400 systems.• Restored critical Customer systems during disaster recovery events such as Hurricanes Irene and Sandy.• Manage multiple Cloud-based High Availability environments using iTera HA software. • Assist Customer Support Team, providing training, mentoring and escalated support.• Provide ongoing service and support for demanding customer base including firms in retail, health care, banking, distribution and manufacturing.• Foster customer satisfaction and loyalty through dependable service and timely communication.• Assist in the development of initiatives designed to improve Customer Service and significantly reduce support response time.• Provide Pre-Sales technical solution expertise.
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Senior Operations TechnicianSafedata, Llc. Nov 2005 - Jun 2010Warwick, RiProvided the successful delivery, support and management of subscription-based, Cloud IaaS, High Availability and Disaster Recovery Managed Solutions for over 100 customers.• Implement Cloud Backup and Disaster Recovery Solutions for iSeries customer base• Install, configure and troubleshoot EVault backup software for a wide range of IBM operating system versions.• Perform Disaster Recovery tests for IBM i / iSeries / AS/400 systems.• Monitor, maintain, and backup corporate systems and peripherals.• Provide facilities management for local data center systems including HVAC, UPS, and generator.• Provide ongoing service and support for demanding customer base including firms in retail, health care, banking, distribution and manufacturing.• Assist in the development and ongoing improvement of SafeData/DR backup and recovery service offering.
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Field Service EngineerFujitsu Transaction Solutions, Inc. Apr 1998 - Jul 2006Dallas, TxSupport retail and grocery Point of Sale (POS) Customers, providing timely and effective repair services.• Perform break/fix services for POS Systems and a wide variety of peripherals.• Upgrade, configure, and repair servers, workstations, printers, and networking equipment.• Install all POS equipment for new stores, ensuring a working facility at launch.• Promote total customer satisfaction by certifying all sites are operational and issue-free.
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Rental AgentLiberty Rentals, Inc. Jul 1983 - Apr 1998Peace Dale, RiProvide customers with great service and knowledgeable rental advice..• Rent all items from A to Z.• Provide Customers with advice to ensure proper equipment match for each project or event.• Install party items such as tents, tables, chairs, linens, and china.• Repair all types of lawn and garden, contractor, and household equipment (i.e. lawn mowers, pneumatic guns, baby items, etc.)• Provide personalized service in support of Complete Customer Satisfaction.
Stephen Boisclair Skills
Stephen Boisclair Education Details
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Computer Information Systems
Frequently Asked Questions about Stephen Boisclair
What company does Stephen Boisclair work for?
Stephen Boisclair works for Data Storage Corporation
What is Stephen Boisclair's role at the current company?
Stephen Boisclair's current role is Technical Specialist.
What is Stephen Boisclair's email address?
Stephen Boisclair's email address is sb****@****ata.net
What is Stephen Boisclair's direct phone number?
Stephen Boisclair's direct phone number is +121256*****
What schools did Stephen Boisclair attend?
Stephen Boisclair attended New England Institute Of Technology.
What are some of Stephen Boisclair's interests?
Stephen Boisclair has interest in Children.
What skills is Stephen Boisclair known for?
Stephen Boisclair has skills like Disaster Recovery, Data Center, Servers, Operating Systems, Business Continuity, Software Installation, High Availability, Virtualization, System Administration, Hardware, Windows, Vmware.
Who are Stephen Boisclair's colleagues?
Stephen Boisclair's colleagues are Dsc Marketing, Larry Maglione, Cliff Nichols, Tony Washington, Francisco Echegaray, Janet Mcdougal, Dana Spetrini.
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Steve Boisclair
Canada1westinmontreal.com -
Stephen Boisclair
Canada -
2hennepin.us, co.hennepin.mn.us1 +161259XXXXX
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