Stephen B.

Stephen B. Email and Phone Number

Group CEO @ meldCX | Premier Customer Experiences, AI, Intelligent Edge @ meldCX
Stephen B.'s Location
Melbourne, Victoria, Australia, Australia
Stephen B.'s Contact Details
About Stephen B.

I am an AI and intelligent edge leader with over 20 years of experience in strategy development, business and partner development, and user/customer experience research. As the Group CEO and Co-founder of meldCX, I oversee the growth and direction of a dynamic company that enables autonomous devices to see, analyze, engage, and make actionable decisions seamlessly.I have a proven track record of creating opportunities in greenfield markets, exploring and pioneering new niches, and introducing game-changing technology into competitive spaces. I have worked with and advised multinational companies across various sectors, such as telecommunications, ICT, finance, insurance, FMCG, retail, government, and outdoor advertising. I also have extensive experience in talent management, supporting and developing emerging talent, and working across multicultural teams. My management style focuses on motivating team members towards their own career goals, and rewarding initiative, passion, and commitment. I am driven by the mission of delivering premier customer experiences using AI and intelligent edge technologies.

Stephen B.'s Current Company Details
meldCX

Meldcx

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Group CEO @ meldCX | Premier Customer Experiences, AI, Intelligent Edge
Stephen B. Work Experience Details
  • Meldcx
    Group Chief Executive Officer- Co Founder
    Meldcx Sep 2017 - Present
    Richmond, Victoria, Au
    We Drive premier customer experiences using AI and intelligent edge technologiesmeldCX gives your autonomous devices the ability to see, analyze, engage and make actionable decisions seamlessly.
  • Carsfast
    Non Executive Director
    Carsfast Jan 2020 - Jul 2022
    Scottsdale, Arizona, Us
  • Remitter
    Chairperson & Co-Founder
    Remitter Aug 2018 - Mar 2022
    Phoenix, Az, Us
    Chairman of this exciting Ai based Fintech working with a great management team , my focus is market growth and key partnerships in the USA, South America, Canada & Japan.
  • Aopen
    Ceo Aopen Global Solutions
    Aopen Jul 2016 - May 2021
    Taipei City, Taiwan, Tw
    AOPEN is a global electronics manufacturer, a key white-label partner behind many of the world’s best-known multinational companies. AOPEN specialises in solutions-based technology and services, including ultra-small form factor computing and digital signage, kiosks and platforms to drive customer experience.As the Global Cheif Digital officer and CEO of ANZ, I am responsible for:Driving the corporate relationship with Google Globaly and spearheading jointly developed products hardware and software, GTM and R&D teams for current and future initiatives • Building the brand presence of AOPEN worldwide, create recognition in the end user base• Growing the digital media business globally, leading a team in multiple countries developing our Global strategic partners and customers• Being the evangelist for our brand and initiatives, with numerous keynotes at industry events Understanding the true needs of our partners and their customers• Managing international teams as they create customised solutions for partners and their customers• Identifying customer usability challenges and solving themI bring to this role an understanding of how technology and business has co-evolved and the skills to build a global network of design firms to service the new R&D paradigm. I identify opportunities in the market where products/services currently do not exist and develop the strategy and solutions to grow and conquer that market through our partners
  • Aopen
    Corp. Director Global Strategy , Ceo Australia & New Zealand
    Aopen Sep 2011 - Jul 2016
    Taipei City, Taiwan, Tw
    AOPEN is a global electronics manufacturer, a key white-label partner behind many of the world’s best-known multinational companies. AOPEN specialises in solutions-based technology and services, including ultra-small form factor computing and digital signage. As the director of Global Strategy & Market Development, I am responsible for:• Building the brand presence of AOPEN worldwide• Growing the digital media business globally• Understanding the true needs of our partners and their customers• Managing international teams as they create customised solutions for partners and their customers• Identifying customer usability challenges and solving themI bring to this role an understanding of how technology and business has co-evolved and the skills to build a global network of design firms to service the new R&D paradigm. I identify opportunities in the market where products/services currently do not exist and develop the strategy and solutions to grow and conquer that market through our partners.
  • Credit Clear
    Non Executive Director Australia , Non-Executive Chairman Americas
    Credit Clear Nov 2017 - Dec 2018
    Alexandria, New South Wales, Au
  • Openpay
    Advisory Board Chairmen & Board Advisor
    Openpay Oct 2016 - Jul 2017
    Melbourne, Victoria, Au
    My Role was to assemble Industry leading Advisory Board members, including Google and AXA , establish the Retail GTM Strategy and Launch plan, including the reposition and consolidation of multiple brands to create openpay into a single value added BNP solution, across Retail, Medical, Automative. Further we implemented world first location based marketing strategies for launch in collaboration with Google, that provided customers with a unique engagement experience Openpay is a cutting edge fintech company, offering an in-store, in-home and online payments solution that allows consumers to buy now and pay later, interest free.The technology framework was born in-store and has evolved over the last four years, led by our newly formed board and advisory committee.Openpay is available across Australia and New Zealand in many industries including retail, medical, automotive, home improvement and more.
  • Fujitsu
    Global Development & Innovation Manager ( Digital Transformation & Media)
    Fujitsu Jul 2005 - Oct 2011
    Jp
    Due to my expertise and experience in the retail sector, particularly with projects of a technical nature, Fujitsu appointed me the Business Development & Innovation Manager of its Digital Media Solutions department.In this role I:• Developed a specialisation in CRM strategy, including understanding the customer’s customer• Empowered sales and channel partners to achieve better profitability• Educated clients and partners on the balance required between efficiency gains and the cost of disruption to staple revenue• Undertook a number of secondments around the world• Fostered Fujitsu’s new digital media business, including assisting with a £1.1b project providing strategic technical advise equip the London Underground
  • Monash University
    Sme Guest Speaker / Lecturer
    Monash University 2005 - 2010
    Victoria, 3800, Au
    The Australian Centre for Retail Studies (ACRS) is a research centre based within the Department of Marketing in the Faculty of Business and Economics at Monash University. It provides research and consulting services on retail, shopping and customer behaviour.As a speaker and lecturer representing the ACRS, I was tasked with:• Being the subject matter expert on retail, digital media and signage at retail industry events, signage industry events and tertiary level classes• Providing analysis on data and research• Understanding and projecting trends in retailMy time with the ACRS provided me with a two-way learning experience with my audience, comprising industry experts and university students. I was tasked with making retail information interesting and engaging, as well as ensuring that valuable insights derived from data, research and practice were accessible to a broad audience.
  • Fujitsu
    Principle Consultant Retail Solutions
    Fujitsu 2000 - Mar 2005
    Having gain significant experience in the retail sector, Fujitsu appointed me the Principal Consultant of its Retail Solutions division. My role was to find or develop products and services for retailers to improve efficiency.During my time as principal consultant, I:• Conducted research in Canada, UK and the USA on self-checkout systems• Developed the business case for self-checkout for Australia, including a change management program to ensure staff would understand the value of, and welcome, the system• Managed the 3-year program to design a suitable user interface and install the system in Australian supermarkets• Assisted in Fujitsu’s $40 million purchase of the supplier company• Learnt that usability is an important component of efficiency
  • Fujitsu
    Integration Manager For New Pos (Fujitsu\Coles)
    Fujitsu 1998 - 2000
    With Coles as its major partner, Fujitsu had witnessed my earlier results with the Coles-Myer group firsthand and brought me on board as the Integration Manager for Point of Sale (POS) solutions.My role gave me experience in:• Team leadership• Stakeholder management• User and customer experience design
  • Harvey Norman
    Sales Manager Technology Products (Finance Solutions)
    Harvey Norman 1997 - 1998
    Homebush West, Nsw, Au
    As the sales manager for Technology Products at Harvey Norman my role was to develop finance solutions to appeal to customers in order to increase sales.During my time there, I:• Travelled to study other retailers around the world• Introduced products and services to make in-store transactions easier• Created a product that gave customers access to easy finance, which increased sales• Established that a sales-led business requires a sales approach; sell to the salespeople and you can sell to the customer
  • Coles Myer
    Coles Store Management (Management Program)
    Coles Myer 1992 - 1997
    Coles Myer rolled out a management program to train its store managers in operational aspects of the store at its Coles and Bi-Lo supermarkets. Executing this program I learnt to listen to the trainees to identify their true capabilities and find out what they required to achieve their potential. I reported to the National Training Manager.While working at head office, I acquired experience in:• Implementing innovative strategies in a retail environment• Translating technology needs into business outcomes• Explaining the business value of technical solutions• Researching best practice in an international context• Developing a strategy to introduce global best practice to Australia

Stephen B. Skills

Strategy Business Development Marketing Strategy Management Business Strategy Leadership Digital Marketing Account Management Digital Media Digital Strategy Marketing Sales Product Marketing Crm Product Development Strategic Planning Retail Strategic Partnerships Team Leadership Customer Relationship Management International Business Integrated Marketing Change Management Strategy Development

Stephen B. Education Details

  • Monash University
    Monash University
    Marketing & Management (Double)
  • Rmit University
    Rmit University
    International Business

Frequently Asked Questions about Stephen B.

What company does Stephen B. work for?

Stephen B. works for Meldcx

What is Stephen B.'s role at the current company?

Stephen B.'s current role is Group CEO @ meldCX | Premier Customer Experiences, AI, Intelligent Edge.

What is Stephen B.'s email address?

Stephen B.'s email address is bo****@****ail.com

What is Stephen B.'s direct phone number?

Stephen B.'s direct phone number is (973) 569*****

What schools did Stephen B. attend?

Stephen B. attended Monash University, Rmit University.

What skills is Stephen B. known for?

Stephen B. has skills like Strategy, Business Development, Marketing Strategy, Management, Business Strategy, Leadership, Digital Marketing, Account Management, Digital Media, Digital Strategy, Marketing, Sales.

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