Stephen B. Email & Phone Number

Richmond, Victoria, Au

We Drive premier customer experiences using AI and intelligent edge technologiesmeldCX gives your autonomous devices the ability to see, analyze, engage and make actionable decisions seamlessly.

Scottsdale, Arizona, Us

Phoenix, Az, Us

Chairman of this exciting Ai based Fintech working with a great management team , my focus is market growth and key partnerships in the USA, South America, Canada & Japan.

Taipei City, Taiwan, Tw

AOPEN is a global electronics manufacturer, a key white-label partner behind many of the world’s best-known multinational companies. AOPEN specialises in solutions-based technology and services, including ultra-small form factor computing and digital signage, kiosks and platforms to drive customer experience.As the Global Cheif Digital officer and CEO of ANZ, I am responsible for:Driving the corporate relationship with Google Globaly and spearheading jointly developed products hardware and software, GTM and R&D teams for current and future initiatives • Building the brand presence of AOPEN worldwide, create recognition in the end user base• Growing the digital media business globally, leading a team in multiple countries developing our Global strategic partners and customers• Being the evangelist for our brand and initiatives, with numerous keynotes at industry events Understanding the true needs of our partners and their customers• Managing international teams as they create customised solutions for partners and their customers• Identifying customer usability challenges and solving themI bring to this role an understanding of how technology and business has co-evolved and the skills to build a global network of design firms to service the new R&D paradigm. I identify opportunities in the market where products/services currently do not exist and develop the strategy and solutions to grow and conquer that market through our partners

Taipei City, Taiwan, Tw

AOPEN is a global electronics manufacturer, a key white-label partner behind many of the world’s best-known multinational companies. AOPEN specialises in solutions-based technology and services, including ultra-small form factor computing and digital signage. As the director of Global Strategy & Market Development, I am responsible for:• Building the brand presence of AOPEN worldwide• Growing the digital media business globally• Understanding the true needs of our partners and their customers• Managing international teams as they create customised solutions for partners and their customers• Identifying customer usability challenges and solving themI bring to this role an understanding of how technology and business has co-evolved and the skills to build a global network of design firms to service the new R&D paradigm. I identify opportunities in the market where products/services currently do not exist and develop the strategy and solutions to grow and conquer that market through our partners.

Alexandria, New South Wales, Au

Melbourne, Victoria, Au

My Role was to assemble Industry leading Advisory Board members, including Google and AXA , establish the Retail GTM Strategy and Launch plan, including the reposition and consolidation of multiple brands to create openpay into a single value added BNP solution, across Retail, Medical, Automative. Further we implemented world first location based marketing strategies for launch in collaboration with Google, that provided customers with a unique engagement experience Openpay is a cutting edge fintech company, offering an in-store, in-home and online payments solution that allows consumers to buy now and pay later, interest free.The technology framework was born in-store and has evolved over the last four years, led by our newly formed board and advisory committee.Openpay is available across Australia and New Zealand in many industries including retail, medical, automotive, home improvement and more.

Jp

Due to my expertise and experience in the retail sector, particularly with projects of a technical nature, Fujitsu appointed me the Business Development & Innovation Manager of its Digital Media Solutions department.In this role I:• Developed a specialisation in CRM strategy, including understanding the customer’s customer• Empowered sales and channel partners to achieve better profitability• Educated clients and partners on the balance required between efficiency gains and the cost of disruption to staple revenue• Undertook a number of secondments around the world• Fostered Fujitsu’s new digital media business, including assisting with a £1.1b project providing strategic technical advise equip the London Underground

Victoria, 3800, Au

The Australian Centre for Retail Studies (ACRS) is a research centre based within the Department of Marketing in the Faculty of Business and Economics at Monash University. It provides research and consulting services on retail, shopping and customer behaviour.As a speaker and lecturer representing the ACRS, I was tasked with:• Being the subject matter expert on retail, digital media and signage at retail industry events, signage industry events and tertiary level classes• Providing analysis on data and research• Understanding and projecting trends in retailMy time with the ACRS provided me with a two-way learning experience with my audience, comprising industry experts and university students. I was tasked with making retail information interesting and engaging, as well as ensuring that valuable insights derived from data, research and practice were accessible to a broad audience.

Having gain significant experience in the retail sector, Fujitsu appointed me the Principal Consultant of its Retail Solutions division. My role was to find or develop products and services for retailers to improve efficiency.During my time as principal consultant, I:• Conducted research in Canada, UK and the USA on self-checkout systems• Developed the business case for self-checkout for Australia, including a change management program to ensure staff would understand the value of, and welcome, the system• Managed the 3-year program to design a suitable user interface and install the system in Australian supermarkets• Assisted in Fujitsu’s $40 million purchase of the supplier company• Learnt that usability is an important component of efficiency

With Coles as its major partner, Fujitsu had witnessed my earlier results with the Coles-Myer group firsthand and brought me on board as the Integration Manager for Point of Sale (POS) solutions.My role gave me experience in:• Team leadership• Stakeholder management• User and customer experience design

Homebush West, Nsw, Au

As the sales manager for Technology Products at Harvey Norman my role was to develop finance solutions to appeal to customers in order to increase sales.During my time there, I:• Travelled to study other retailers around the world• Introduced products and services to make in-store transactions easier• Created a product that gave customers access to easy finance, which increased sales• Established that a sales-led business requires a sales approach; sell to the salespeople and you can sell to the customer

Coles Myer rolled out a management program to train its store managers in operational aspects of the store at its Coles and Bi-Lo supermarkets. Executing this program I learnt to listen to the trainees to identify their true capabilities and find out what they required to achieve their potential. I reported to the National Training Manager.While working at head office, I acquired experience in:• Implementing innovative strategies in a retail environment• Translating technology needs into business outcomes• Explaining the business value of technical solutions• Researching best practice in an international context• Developing a strategy to introduce global best practice to Australia

Business, Marketing & Management (Double)

Grad Dip, International Business