Stephen Broadbent Email & Phone Number

Mountain Home, Idaho, Us

Vice President of InnovationOversee all daily operations that support information systems, core banking platforms, data analytics, programming, project management and technologies that involve security, projects, disaster recovery, and compliance. Lead information technology professionals responsible for programming, project management, network management, helpdesk, software/hardware support, and database management. Participate in executive level planning and development sessions to develop an overall strategic direction that aligns with the Credit Union’s goals and objectives. Manage the Information Technology, Business and Systems Intelligence and Project Management operating budgets. Ensure the organization is in compliance with all policies and applicable laws. Oversee the recruitment and hiring of highly skilled candidates. Provide employees with the training and tools necessary to perform their daily activities successfully. Serve as a member of the ALCO, Technology, Strategic Planning and Security Executive level committees.Key Achievements:  Created and managed a Systems and Business Intelligence department that involved creating four new positons, re-aligning and streamlining the management of all existing systems, and consolidating reporting, automation and database management. Designed and implemented a new project management program that included creating hiring for a new position, implementing a new software platform and creating a strategic plan for implementation across the organization.

Wentzville, Mo, Us

Vice President of Technology leads a team of technology professionals to support all Information Systems, personnel, platforms and technologies both internally and member facing at 1st Financial Federal Credit Union. Outcomes: Responsible for overall strategic direction, leadership and administration of the credit union’s technology. Coach and lead a team of seven information technology professionals whose responsibilities range from information technology security, programming and project management to helpdesk troubleshooting, software/hardware support and database management. Manage all aspects of the Credit Union’s information technology: security, initiatives, projects, disaster recovery, compliance, and infrastructure. Participate in weekly and yearly executive level planning and development session which dictate the Credit Unions overall strategic direction. Develop an annual operating budget for information technology which is consistent with the Credit Union’s strategic plans, goals and objectives. Member of the Finance, Technology, Strategic Planning and Security Executive level committees. Manage a major function of the organization, supervising directly and through others, and contributes to department's productivity through own work product. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and problems. Manage and maintain several different core banking platforms.

Orlando, Fl, Us

Responsible for overall direction and administration of the Credit Union’s branch operations, call center operations, information technology, e-services and facilities departments, including member services, training, systems and applications design, programming, and personal computer applications to assure effective and efficient delivery of excellent member services. Provide senior management with leadership and directions regarding the Credit Union's branch and call center operations, information technology and facilities operations and applications development. Provide administrative guidance in the areas of budget, policy, procedures and I.T. compliance. Participate in weekly and yearly executive level planning and development session which dictate the Credit Unions overall strategic direction. Develop an annual operating budget for the branches, call center, information technology, e-services and facilities departments which is consistent with the Credit Union’s strategic plans, goals and objectives. Member of the ALCO, Technology and New Products and Services Executive level committees. Engage with the NCUA in regards to Information Security, Due Diligence and Disaster Recovery compliance. Manage a major function of the organization, supervising directly and through others, and contributes to department's productivity through own work product. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and problems. Manage daily maintenance operations to include troubleshooting, repairing, and upgrading a large employee LAN/WAN network across four branches and various departments. Manage and maintain several different core banking platforms.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelors Of Science, Business Management And Entrepreneurship