Stephen Brown Fdsc Email & Phone Number

London Stansted Airport

- Provide a break-fix support service to London Stansted Airports Check-in/departure system named CUTE (common use terminal equipment) supplied by SITA. This compromises of around 250 workstations across the site and home to several airlines own systems. Each workstation consists of several peripherals including Bag tag printers, Barcode scanner, Oki document printers etc.- IT support for the onsite EasyJet base offices and crew room- Provide a 1st/2nd Line support to the UK Border Force to support their ePassport Gates system onsite at STN. The ePassport Gate is an automated system that checks an E.U chipped passport with the passenger to allow them access across the UK border. There are 5 gates in total and consist of a very complex hardware/software set-up including 3D sensors, passport scanners etc.- Provide onsite hardware support for Ryanair’s IBM Self-service Kiosks, which stand at a quantity of 40 at STN. Ensuring all 40 are in operation 24/7. Hardware includes touch-screen/PC assembly, custom printer, Chip and Pin units and OCR readers.- Carry out minor repairs in our onsite workshop- On occasion cover other ESP/SITA supported airports; to date these include Geneva, Southend and London Luton Airports.- Perform daily preventative maintenance checks across the site to all workstations (CUTE) to deter any unnecessary breakages.

London City Airport, Royal Docks

The responsibility and control of ensuring each individual aircraft of a fleet size of 15 is in compliance with regulations to have the compulsory and necessary documentation onboard for successful flight operation. This covers documentation such as airway manuals, aircraft certification, airline operational manuals, aircraft operational manuals and flight specific documents.

London City Airport

Since Air-France bought VLM Airlines in late 2008 the FlyVLM brand was consolidated into CityJet and is currently under-going restructuring to formerly merge the two companies.

London Stansted Airport

- The Dispatcher has overall responsibility for the safety and security of the aircraft and flight in respect of passengers and baggage during the turnaround period.- Pre-flight the dispatcher prepares the regulation set documentation; Flight report, loading instruction report, loadsheet, Notification to captain (NOTOC’s), authorising, accounting and acceptance of hold baggage (AAA). - On arrival of the flight ensure a FOD check is carried out and the stand positioning light is on, checking the registration of the aircraft. Marshall passengers on the offload and then to monitor, coordinate and record the timing of all activities during the turnaround and allocate the reason for any delayed departure and also advise and update all concerned on the progress of the turnaround.- Positioning the Satellite passenger loading bridge. - Liaise with the cabin supervisor and the gate on the anticipated time of standard boarding (-15 STD). Checking of the progress of the onload, especially freight and mail and start the security authorization procedure and completion of any relevant documentation. Check that the load is distributed in accordance with the load plan and secured appropriately, particularly for dangerous goods and ensure it is signed and agreed with by the ramp team leader. - Ensuring the on-time departure of the aircraft with all procedures followed and any baggage discrepancies dealt with in accordance with health, safety and security regulations.

Fdsc Aviation Management And Operations Degree, Aviation

Avce Business Management Studies, Business