Stephen Burt, Ains Email & Phone Number

Greater New Orleans Region

Provide support for Apex and Command. Produce scripts for automated reports and functions. Project Management.

Metairie, Louisiana, United States

The Purple Guys offer Stress-Free I.T. Support to businesses across the Midwest and Gulf South regions. We understand how frustrating it is when your I.T. goes down and the "I.T. helpdesk" is not very helpful. We make that go away with fast and friendly I.T. Support, all for a predictable price. Stress-Free Pricing, Rapid Response, Friendly Support that’s.

Metairie, Louisiana, United States

Metairie, LA

Desk side User Support for Epic, Microsoft, Windows. Upgrade operating systems, maintain printers, assist with daily user requests for assistance. Maintain user access to various websites. Setup new users. Maintain Help Desk Tickets

Provide software/hardware support for users both onsite and by phone using Apex software for Aggregate and Asphalt. Work with the users to troubleshoot issues and work with programming to resolve. Provide workflow consultation by reviewing procedures in office and scale sites. Use Crystal Report Writer to modify reports. Use SQL to write custom data.

Kansas City, Missouri Area

Provide software support for users of Employee Benefit Adminstration software. This required a knowledge of IRS code sections 125 and 129 for "Cafeteria Plans". I also administered clients plans for them, processing payroll deductions, claims to the plan, payments from the plan. I was also responsible for updating tax rates each year, testing new releases.

Kansas City

Provide telephone support to customers regarding their Life, Disability, Medical insurance. Responded to written correspondence. I worked closely with the programming staff to create an automated letter writing system. I started the Section 125 Administration department when the company purchased it's first desktop computer, administering plans for school.