Stephen Byrd Email & Phone Number

Jacksonville, Florida, United States

Leader in accountability, innovation, and talent acquisition evolution in the employment journey.Responsible for integrating and transforming sourcing, recruitment marketing, and market intelligence leading to increased return on investment in technology and people.Delivering innovative technology and business process design to enable clarity, accountability and predictability to the hiring process. Passionate people leadership focused on a culture of career development, skills based opportunity enablement, and work life balance.

St Augustine, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida Area

Jacksonville, Florida Area

• Responsible for the strategy of financial and compliance operations and practices for largest global Managed Service Provider• Responsible for full financial lifecycle (invoicing, collection, settlement) of over $3B annually• Lead employees to achieve maximum potential through collaboration and exposure• Client relationship management for financial operations, supplier advocacy and compliance services• Responsible for internal and external stakeholder management• Supplier contract management and negotiation• Direct implementation of financial components of global MSP and RPO programs• Manage customer service team to defined service level agreements• Functional Strategy design for Salesforce case management application • Design and direct ERP strategies for invoicing and settlement with MSP suppliers• Designed and directed implementation of internal products for portfolio management and workflow creation• Work with sales in RFP responses and client presentations regarding financial capabilities and best practices• Responsible for compliance of over 2,000 suppliers and compliance validation of over 50,000 associated workers • Collaborated with third party software provider developing compliance dashboard and interactive workflow• Realized over 50% costs savings and 100% increase in efficiency in areas of responsibility while increasing SLA’s and operational scope

Jacksonville, Florida Area

Responsible for design, UAT, and implementation of Managed Service Provider (MSP) Programs utilizing multiple VMS technologies and strict project management principles. Projects require heavy customer and stakeholder interface.Acting Project Manager for Technology and business process related aspects of MSP implementations. Thought Leader in implementation process enhancing timeline, quality, and delivery through consolidation of existing tools and addition of new tools. Designed and Implemented data collection and conversion processes leading increased accuracy and reduced resource for implementation. Implemented financial connection between VMS and MSP leading to efficient and automated supplier settlement processes for 30+ end clients. Design, Test and implement multiple large scale MSP programs with high internal and external customer satisfaction.

Jacksonville, Florida Area

Direct the day to day operation of back office function (payroll, time capture, Accounts Payable, and Contractor Payables), 30+ colleagues, and annual budget of $3M. Responsible for vetting and on-boarding, and supplier settlement all IC's and Sub-Contractors for specialty staffing, VMS, and MSP business units. Designed process then led operation for single point of entry timesheet uploads from over 20 Vendor Managed Systems. Led the effort to split back office operations between MSP and VMS business units.Designed and implemented structural business process change for harmonization, efficiency, and effectiveness. Effort included restructuring several departments resulting in reduced general administration costs and increased efficiency. Established new department from ground up to support the needs of the business Led several software development initiatives (Time and Expense system, Collections system, Contract Management system, Project Management system, and Central Ticketing Work Flow/Queue system). Utilized Software Development Life Cycle methodology.Led efforts to deploy a new time and expense tracking and approval system; liaison between vendor, client, and business to develop business requirements, complete current state analysis flow charts, design target environment, tool configuration, user access, user acceptance testing, data conversation, change management, and full deployment to 20,000 consultants and 5,000 clients in the US and Canada. Responsible for data gathering, data mapping and transformation, loading of data into test environment, testing of data prior to production load, migration of data to production, and validation once in production. Conceptualized, Designed, and Implemented homegrown workflow solution utilizing Microsoft Access creating added efficiency, visibility, and Service Level Agreement management across multiple functions. Project Manager for several enterprise wide people/process/technology change initiatives

Manage Billing and Collections for Modis Inc. Also manage Credit, Secondary collections, and contracts team for Modis Client Services. Project Manager for specific initiatives directed by the Modis corporate office and Client Services

Responsible for Project Billing for Eastern US operations. Completed Cost Accounting reconciliations. Project Manager (funding and administrative) for the MCS division of Idea.

Client Contact and retention, Personal Injury Case manager, Bookkeeper/Accountant, Insurance company contact and benefits facilitator