Stephen C. Email & Phone Number

Livonia, Mi

Mastronardi Produce Ltd (SUNSET brand) – Livonia, Michigan March 2022 - Present Inventory Control • Liaise with quality, receiving, production, Commodity inventory controllers, scheduling and shipping regarding quality issues, alternate allocation requests, or requests for deviationsto a customer specification.• Manage cycle counts of product inventories on a regular basis.• Oversee all activities within Inventory, including but not limited to: Hiring, promotion recommendations and disciplinary actions.• Analysis of Inventory metrics (KPI); Management of large scale operations projects and continuous improvement.• Manage all roles within the Donation / DNS team - including leadership and role development, supervision,organization, and day-to-day operations.• Investigate and correct discrepancies in reported quantities and locations of all inventory.Inventory Supervisor March 2019 – March 2022• Lead and develop direct reports through coaching and mentoring to set objectives for team members including any necessary corrective actions and progressive discipline.• Monitor and maintain current inventory levels; process purchasing orders as required & track orders.• Monitor WMS exceptions and compliance to identify issues and correct / coach operators’ compliance to success.• Check date-sensitive products for expiration and facilitate removal or transfer of product as needed.• Maintain and communicate metrics to the team, including but not limited to information on rejections, product dumps/donates, inventory flow, etc.• Be heavily involved in utilizing internal systems and have the ability to communicate technical needs for purposes of improving the performance of the commodity teams.

Warren, Mi

Setting up and administering daily dispatch operationsDispatching drivers for pick-ups and deliveriesTracking drivers and equipment to facilitate the timely delivery of containers to their final destinationProviding customers with information on services, rates, equipment availability and shipment statusConfirming proper bookings and billings to meet customer requirementsUtilizing web-based platform, update pick-ups/deliveries and enter customer order informationAnswering driver and customer calls; send and respond to emails related to shipments

Detroit, Mi

Communication: -Communicate pick-up and delivery standards, shipper and consignee locations and any special customer requirements to drivers-Notify Customer Service of any anticipated or actual service failuresRecruiting: -encourage fleet to take advantage of referral bonusLoad Planning: -Dispatch drivers on loads to ensure customer requirements are met while striving to eliminate service failures and bobtail expenses-Monitor driver location status and update/time stamp accurately-Identify opportunities to maximize driver efficiency, i.e. street turn-Provide assistance as necessary to protect pick-up and delivery standards-Ensure chassis releases are requested and provided to ensure early morning pick-up and deliveriesDOT Hours of Service:-Good understanding of D.O.T. hours of service and compliance matters-Provide help and information as necessary to ensure drivers stay qualified and available for dispatchMonitor Queries:-Verify if appointments are in jeopardy of being missed (notify Customer Service)-Monitor dropped containers to avoid exposure to per diem charges (eliminate service defects)-Ensure no loads are left at the rail past the Last Free DayYard check:-Reconcile daily to eliminate per diem and missed rail cut dates

Warren, Mi

• Ensured freight was picked up and delivered according to schedule• Contacted customers in the event of freight being delayed• Tracked and monitored driver production • Maintained driver production spreadsheets• Managed 50+ drivers in the Gulf Coast Region• Assisted planners in routing freight• Issued Incident Action Reports for drivers failing to meet company standards

Detroit, Mi

• Coordinated inventory for all product entering and leaving the facility• Dispatched truckers • Scheduled product deliveries• Rail billed all export containers• Managed the office • Coordinated with grain inspectors to ensure handling of product met regulations• Maintained cert spreadsheets of all containers and bookings