Stephen C. Email & Phone Number

Vancouver, British Columbia, Canada

- Flute (students from elementary level to ABRSM G8)- Theory- Piano accompany- both Chinese and English as the medium of instruction

Winnipeg, Manitoba, Canada

- Managed full cycle accounting operations for an internationally recognized, Japan-owned company with a global presence, overseeing Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations for business operations spanning Canada, and the United States.- Conducted accurate and timely processing of invoices, expense reports, and payments through the AP system, catering to diverse currency requirements including Canadian dollars and US dollars- Administered the AR process, ensuring prompt customer invoicing, timely receipt posting, and effective collections strategies tailored to the specific markets of Canada, and the US.- Executed monthly bank reconciliations, meticulously addressing potential discrepancies across the company's multi-currency accounts, guaranteeing precise financial reporting for international stakeholders.- Collaborated seamlessly with cross-functional teams across different continents to harmonize financial processes, contributing to enhanced efficiency and cohesion within the accounting workflow.- Utilized advanced accounting software and tools to analyze financial data across diverse currencies, producing comprehensive reports that provided invaluable insights for decision-making on an international scale.

- Spearheaded comprehensive accounting operations for a local furniture manufacturing firm, overseeing end-to-end processes encompassing Accounts Payable (AP), Accounts Receivable (AR), bank reconciliations, and credit card transaction reconciliations in both USD and CAD currencies.- Orchestrated the precise and efficient handling of invoices, expense reports, and payments in both USD and CAD currencies through the AP system, ensuring meticulous accuracy.- Established and upheld meticulous documentation protocols, assuring adherence to pertinent accounting standards and regulations governing transactions in both USD and CAD currencies.- Leveraged advanced accounting software and tools proficiently to scrutinize financial data in both currencies, producing illuminating reports that facilitated astute decision-making processes.- Demonstrated steadfast dedication to precision and exactitude in all financial data entry and reporting undertakings for both USD and CAD currencies, reinforcing the company's bedrock financial integrity.

- Managed daily cashier floats and ensured accurate recordkeeping.- Facilitated daily bank deposits to maintain financial accuracy and security.- Conducted thorough counting of safe's float to verify cash levels for precision.- Assumed responsibility for opening and closing the store, ensuring operational readiness.- Demonstrated exceptional organisational skills in stocking and arranging sales floor merchandise.- Effectively addressed and resolved customer complaints and concerns, enhancing customer satisfaction.- Proficiently processed sales, exchanges, and refunds, maintaining transaction accuracy.- Employed strategic up-selling and cross-selling techniques to drive store sales and revenue.- Provided comprehensive training to new sales associates, covering POS usage, stocking guidelines, theft prevention, employee responsibilities, and customer service excellence.- Displayed leadership by assigning daily tasks to sales associates, guiding them to meet store goals and targets.- Supervised the activities of all sales associates, ensuring smooth store operations and adherence to standards.

Hong Kong Sar

- Subjects: Visual Arts (Grade 7th to 12th )- Teacher-in-charge of Art Club o Guided students in organizing artistic workshop, activities, and outings.- Teacher-in-charge of Joint Catholic School Visual Arts Exhibition o Initiated, organized, and liaised with the parties involved.- Teacher-in-charge of School Decoration team o Chief person-in-charge of the school decoration project for 60th Anniversary events in 2018-2019 o Design 2-dimensional products such as poster, banner, flyer for various school events throughout every school year.- Extra-Curricular Activities Committee member and School Promotion team head

Hong Kong

- Developed and implemented comprehensive shop training initiatives catering to retail and wholesale front-line teams across Hong Kong and Greater China markets, including QPets and Red Carrot outlets. o Crafted engaging training programmes encompassing a wide array of topics, enhancing the skills and knowledge of both retail and wholesale staff in Hong Kong and Greater China markets.- Oversaw a team of dedicated on-shop trainers, orchestrating the seamless delivery of on-site training schemes to new employees. o Guided and mentored on-shop trainers, ensuring consistent and effective training delivery, leading to improved employee onboarding experiences.- Pioneered the establishment and operation of an efficient eTraining system. o Spearheaded the development and management of a user-friendly eTraining platform, enabling widespread access to training materials and enhancing training efficiency.- Orchestrated the mystery shopper programme and proactively identified training needs and requisites through regular analysis of reports. o Managed the mystery shopper programme with precision, extracting valuable insights to tailor training interventions that addressed specific service improvement areas.- Directed and managed a dedicated team of shop inspectors, upholding service quality standards and elevating the overall store image. o Led and supervised a group of shop inspectors, effectively maintaining the high standards of service delivery and store presentation.- Assumed a pivotal role in the recruitment function, encompassing recruitment days, CV screening, conducting interviews, and formulating compelling job offers. o Took charge of all aspects of recruitment, showcasing exceptional human resources skills by orchestrating successful recruitment events, conducting thorough CV assessments, performing interviews, and presenting enticing job proposals.

- Subjects: Visual Arts (Grade 7th to 10th) and Mathematics (Grade 8th)- Teacher-in-charge of Joint School Visual Arts Exhibition o Coached students for doing 3D sculpture that related to moral value promoted by school o Co-ordinate, Organized and liaised with the parties involved from the initial stage- Teacher-in-charge of Joint School Musical Performance o Arrangement of woodwind part for a string ensemble and a chorus piece (Both church music and hymns) o Co-ordinate, Organized and liaised with the parties involved from the initial stage such as facilitation, allocation, etc.- Teacher-in-charge of Wind Symphonic Band o Participated in an ensemble competition o Managed and produced regular reports to management- Teacher-in-charge of School Arts Lane o Designed and Proceeded procurement on the setting and decoration o Collected and exhibited outstanding art pieces from students- Discipline Committee member o Co-ordinate and Organized Leadership Training Program for Prefect team

Hong Kong Sar

- Subjects: Visual Arts (Grade 7th to 12th), Geography (Grade 7th to 8th) & Chinese History (Grade 8th)- Information Technology Committee member o Teacher-in-charge of Campus TV- Teacher-in-charge of School Visual Arts Exhibition o Collected and exhibited outstanding art pieces from students- Teacher-in-charge of Music Instrumental Class o Managed and recruited music instrumental tutors and delivered flute coaching to students o Student’s achievement: Japan-Hong Kong International Music Competition 2014: Piano Section Young Artist – Silver Prize- Teacher-in-charge of Wind Symphonic Orchestra- Teacher-in-charge of School Choir

Applied Accounting

CGPA: 4.2/4.5 (Honor Graduate) 2021 Fall Term Dean's Honor Roll 2022 Winter Term Dean's Honor Roll

Sociology

Education

Visual Arts And Music