Stephen Canavan Email & Phone Number

Dublin, County Dublin, Ireland

• Key Responsibilities:
• Oversee the management of large key accounts, ensuring exceptional service and maximizing client satisfaction to enhance retention rates.
• Utilize Salesforce CRM to analyze sales data, optimize pipeline management, and identify opportunities for growth.
• Conduct regular training sessions and coaching to develop team skills, fostering a culture of continuous improvement and high performance.
• Collaborate with senior management to define and execute long-term sales strategies aligned with company goals.

Grand Canal, Dublin 4

• As Sales Team Leader, I am responsible for the management and development of a team of Account Managers. This includes delivering team targets, the day to day running and development of my team and supporting the sales.
• Personal & Team Pipeline Management
• Sales Training & One on One Coaching and Mentoring
• Holding Daily and Weekly Team Meetings to review team performance
• Sales Forecasting and Reporting
• Management of team KPI's

Grand Canal, Dublin 4

• My role within the company is to maximize revenue through the combination of new and repeat business. I am also required to provide top class Account Management so that our clients receive the best possible return on.
• Manage Small-Medium Accounts: Oversee medium sized company accounts daily, ensuring exceptional service and support to maintain strong relationships with existing customers.
• Generate New Business: Actively identify and pursue new business opportunities to drive growth and further account development.
• Achieve Sales Targets: Consistently meet or exceed monthly sales targets through strategic planning and execution.
• Customer Needs Analysis: Conduct thorough assessments of customer needs to tailor solutions that enhance satisfaction and loyalty.

Grand Canal, Dublin 4

• Jobs.ie is Ireland’s leading recruitment website. With over 655,000 unique users applying for jobs every month, we provide the leading platform for companies to hire the best candidates in the shortest period of time.
• Generating new business revenue to achieve challenging monthly and quarterly targets
• Qualifying inbound and outbound leads thoroughly to ensure they receive the most suitable package and that the revenue generated for jobs.ie is maximized
• High level negotiation with top level executives and business owners
• Pipeline management
• Engage in quarterly reviews with existing client base to ensure that their needs are being fulfilled by the service and to address any issues that may arise

Citywest

• Today Infotone has five sites in Dublin, Livingston, York & Scarborough in the UK. Keeping pace with increased customer demand, we recently invested in 25,000 sq ft of new production facilities and distribution centre..
• Generating new business revenue to achieve challenging monthly targets
• Creating and managing my client bank
• Building relationships with prospects for future business
• Developing and sustaining long-term client relationships with companies

Dublin

• Progressed from Sales Advisor in Ted Baker, Brown Thomas to Supervisor in training at their Grafton Street flagship store. During my time at Ted Baker:
• Worked within a team setting and sales focussed environment, achieving incentive based targets, continuously;
• Along with responsibility for running the Menswear Department, I reported directly to Area/Regional Managers on overall in-store sales performance metrics;
• Provided induction training to new personnel, delegating effectively within my team and managing loss prevention & stock control.

. Advanced level for Womenswear. Denim Specialist.. Replen Specialist. Supervisor on night shifts and week-end shifts

Created and co-ordinated my own event package, involving management of people and oversight of activities/efforts, right through to successful execution of the event.Had responsibility for large amounts of cash, updating management on progress through weekly reporting.

Qqi Certificate In Business Studies, Event Management

Education record

Activities and Societies: • 2005 - 2009 Shamrock Rovers Football Club. Played for the Snr Reserve Team . • 2007 – 2009 Leinster Schoolboys.