Stephen Caples Email & Phone Number

Tucker, Georgia, United States

Boosted customer satisfaction ratings by actively engaging with members and managing accounts at Planet Fitness through the proficient use of Custom POS systemsEnhanced facility tidiness and orderliness through daily inspections, Member feedback surveys, and Quality audits to elevate customer (member) satisfaction

Ensured safe, reliable, and punctual transportation of clients and goods, maintaining a stellar 5-star ratingAligned work schedule with ongoing education commitments to enhance skill set for future roles through completion of relevant certifications and courses

Managed ceramic filters in kilns and oversaw sandblasting operations using lightweight equipment, resulting in a 10% increase in production efficiencyLed implementation of 5S principles and oversaw assistant workers to drive operational efficiency leveraging lean management techniquesIncreased yields for post-processed (sandblasted) products by 10% using Excel to measure performanceImplemented advanced wet-mix texture management techniques, optimized moisture levels, controlled temperature, and tracked mixes precisely to boost output production speed by 20% and elevate ceramic quality by 10%, thereby enhancing operational efficiency parts (pieces) to be driedUtilized a mixer to work with wet-batching of ceramic materials, increasing efficiency by 25% mixer for the extruderApplied various oils such as WD-40 and lubricants to boost performance, extend lifespan, and enhance efficiency of industrial equipment and heavy machineryDrove a significant extension of product lifespan by implementing advanced thermocouples calibration methods and real-time monitoring of temperature, humidity, and dryness through infrared sensors, leveraging Excel formulas for monitoring, achieving a commendable 10% increase in product longevityParticipated in comprehensive PPE training emphasizing sandblasting safety practices, resulting in a 10% surge in safety compliance rates

Performed order selection and picking of 10 large items daily using voice picking and RF scanner technologySecured 50 orders using pallets, bands, and shrink wrap for efficient shipping preparationStreamlined supply chain operations and slashed stock shortages by 5% through Oracle inventory management software, optimizing purchasing processes, inventory tracking, and warehouse management

Enhanced mold filling process efficiency by 5% through the strategic implementation of specific electric lifters designed for ceramic mold fillingPrepared parts for drying in a pristine factory-line style workspace while achieving a 90% success rate, utilizing air- blow and solvent-based cleaning techniques

Developed heatmapping algorithms and code for 3D Damage Viewer. Improves accuracy of data from 3D Damage viewer for use in insurance damage estimator tool. Helped with various other tasks including implementing mouse-to-ray (screen) for 'denting' (vehicle) in 3D damage simulator.Pioneered the establishment of an undo/redo system in JavaScript, leveraging debugging tools for implementationImproved data accuracy by 25% through resolution of data parsing glitches, syntax errors, and performance bugs in the JSON database reader for insurance damage estimator

Demonstrated daily surface sanitation in residential and hospital settings, following CDC guidelines, OSHA regulations, and industry best practices to mitigate pathogen spread

Elevated efficiency and quality in food preparation processes for grilling and oven tasks, ensuring timely and accurate order fulfillment by implementing time-blocking strategies with a POS system, resulting in a 25% increase in output

Bachelor, Computer Science

Focus: Software Engineering, Game Programming/Development, Machine Learning, AI, Graphics, and Networking.

Bachelor, Business Administration

Focus: Business, Economics, Psychology, Finance, and Entrepreneurship.