• Build meaningful face to face relationships with fellow tradesmen • Communicate with fellow tradesmen to correctly execute various tasks• Follow instruction from construction project managers and supervisors

• Improved processes and services that support customers • Assisted up to 30 customers weekly with issues related to plumbing by efficiently diagnosing problems resulting in high customer satisfaction.• Developed and retained and deepened long-term relationships with current and potential customers in the community.• Finished jobs 20% faster than average for the business while maintaining a high-ranking customer satisfaction average, with 10% less mistakes.• Worked in a fast-paced environment, completing 10-30 calls weekly.

• Supervised and delegated duties to four other soldiers that led to the safety of personnel and sensitive government equipment.• Provided support and communication with superiors to ensure satisfaction with the completed assignments.• Directed subordinates and superiors by providing tactical and technical guidance.