Stephen Carlisle

Stephen Carlisle Email and Phone Number

Technical Analyst 2-Support at Oracle Toronto @ Oracle
redwood shores, california, united states
Stephen Carlisle's Location
Kitchener, Ontario, Canada, Canada
About Stephen Carlisle

Stephen Carlisle is a Technical Analyst 2-Support at Oracle Toronto at Oracle.

Stephen Carlisle's Current Company Details
Oracle

Oracle

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Technical Analyst 2-Support at Oracle Toronto
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Stephen Carlisle Work Experience Details
  • Oracle
    Technical Analyst 2-Support
    Oracle Feb 2022 - Present
    Toronto, Ontario, Canada
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  • Majorel North America
    Quality Coach (Quality Assurance)
    Majorel North America Jun 2019 - Jan 2022
    Waterloo, Ontario, Canada
    • Score evaluations of Tier 1 Voice and Chat agents, in addition to Tier 2 Escalations using TMFDB, Salesforce Service Cloud, and Salesforce Commerce Cloud• Coach Tier 1 and Tier 2 agents upon their performance, working with them to improve their customer service skills
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  • Majorel North America
    Customer Service Representative 1
    Majorel North America Feb 2019 - Jun 2019
    Waterloo, Ontario, Canada
    • Took Tier 1 level phone calls and provided assistance to customers using Salesforce Service Cloud and Salesforce Commerce Cloud
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  • Tutor Doctor
    High School Math And Science Tutor
    Tutor Doctor Oct 2009 - Jan 2019
    Cambridge, Ontario
    • Taught high school level math and science to both teenage and mature students with great success• Also provided exam preparation and homework help
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  • American Eagle Outfitters Inc.
    Sales Lead
    American Eagle Outfitters Inc. Mar 2011 - Apr 2018
    Cambridge, Ontario
    From October 2015 to April 2018, I worked as a Sales Lead• Supervised sales floor, generating the best sales numbers of any manager at the store• Calculated payroll hours and submitted weekly payroll• Provided training and coaching to staff From March 2011 to October 2015 I worked as a Sales Associate• Met daily sales targets as a top sales person through polite and knowledgeable customer service
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  • University Of Waterloo
    Research Assistant
    University Of Waterloo Jun 2008 - Aug 2008
    Waterloo, Ontario
    • Prepared mathematical models of droplet/bubble dissolution in a fluid as part of a research project on atmospheric carbon dioxide storage
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Stephen Carlisle Education Details

Frequently Asked Questions about Stephen Carlisle

What company does Stephen Carlisle work for?

Stephen Carlisle works for Oracle

What is Stephen Carlisle's role at the current company?

Stephen Carlisle's current role is Technical Analyst 2-Support at Oracle Toronto.

What schools did Stephen Carlisle attend?

Stephen Carlisle attended University Of Waterloo.

Who are Stephen Carlisle's colleagues?

Stephen Carlisle's colleagues are Leonardo Jiménez Alvarez, Kishore Kamalapuri, Kristen Brill, Sarah Roumane, Michalis Nearchou, Kendra Motta, Mal Kruck.

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