Stephen Cavallo Email & Phone Number

Bridgeport, Ct, Us

Paris, Île-De-France, France

Weston, Connecticut, United States

As a dedicated District Data Coordinator, I have leveraged my extensive IT expertise to streamline and enhance data management processes, ensuring optimal efficiency and performance district-wide. My role encompasses a range of responsibilities, including:IT Systems ExpertiseProficiently managed and administered a suite of critical IT systems, including Active Directory, Azure, ClassLink, Google Admin, One Roster, and One Sync. My expertise in these platforms allowed me to optimize data workflows and automate processes, significantly reducing manual workload and errors.Automations ExpertSpearheaded the automation of routine tasks and data processes across multiple systems. By implementing automation solutions, I not only saved valuable time but also enhanced data accuracy, ultimately benefiting the entire organization.Avaya IP Phone System ManagementSuccessfully oversaw the district-wide Avaya IP Office phone system. This included configuration, updates, and maintenance, ensuring seamless communication for all staff.Technical ResourceActed as a valuable resource for field technicians, providing guidance and support, and addressing their inquiries and technical challenges. My role as a knowledge hub contributed to smoother operations and quicker issue resolution.By combining my deep technical knowledge with a commitment to process improvement, I played a pivotal role in optimizing data management and IT systems, ultimately contributing to the district's overall success.

Weston, Connecticut, United States

During my tenure at Weston High School, I played a vital role in supporting the daily IT needs of both staff and students. My responsibilities covered a broad spectrum of IT functions, demonstrating my adaptability and technical expertise, including:Universal Technical SupportI provided essential daily IT support services to the staff and students, addressing a wide range of technical needs. This involved troubleshooting hardware and software issues, offering technical guidance, and ensuring a smooth IT environment for all users. In moments of technical challenges, I had to think creatively and improvise solutions, ensuring minimal disruptions to the learning environment.Avaya Telephony ManagementI effectively managed the Avaya IP Office phone system for the entire district, overseeing configuration, updates, and maintenance. My efforts ensured reliable communication for all district personnel.Hardware Management and ImagingIn addition to providing technical support, I undertook responsibilities involving hardware management. I built and repaired machines as needed, showcasing my hands-on skills in hardware assembly. Annually, I meticulously imaged computer labs, ensuring that users had access to up-to-date software and resources. Maintaining an organized and accurate inventory of devices was also part of my routine, ensuring efficient asset management.Metrics-Driven ResultsDuring my tenure, I reduced the total number of IT support tickets submitted by 20%, reflecting the effectiveness of proactive measures and streamlined processes. Additionally I enhanced the turnaround time for IT support tickets within my building by an average of 40%, contributing to a more responsive and efficient support system for end-users.My experience as a Computer Technician allowed me to contribute significantly to the educational experience at Weston High School by ensuring reliable access to technology resources and driving measurable improvements in IT services

Stamford, Connecticut, United States

I currently bartend part-time at Colony Grill, renowned for its exceptional thin-crust pizza. In this role, I specialize in serving beer and wine, and crafting cocktails. I take pride in maintaining a clean and organized bar setup, consistently receiving high performance reviews, including my most recent perfect 4/4 overall rating. While bartending is not my primary field of interest, it's an opportunity to showcase my dedication and attention to detail in a fast-paced environment.

Stamford, Connecticut, United States

As the dedicated IT professional at Junkluggers, I held a multifaceted role, serving as the primary resource for all IT-related matters:Comprehensive IT ManagementOrchestrated the management and maintenance of all corporate office devices, ensuring uninterrupted operations. I adeptly resolved IT issues across the organization, contributing to seamless workflow.Franchisee SupportProvided daily guidance to franchisees and their teams, simplifying the use of our software and payment systems. I crafted an array of training materials and instructional videos, enhancing user proficiency.Royalty Calculation and CollectionCollaborated weekly with the CFO to pinpoint franchises with open job positions affecting royalty calculations and collections. By working closely with franchisees and finance, I consistently resolved these issues, streamlining the royalty process.Cross-Departmental IT CollaborationForged strong partnerships with corporate office departments, guaranteeing that their unique IT requirements were met. This fostered efficiency across the organization.Leadership and Company-Wide Contributions: In my final year, I assumed an integral role on the leadership team. Actively participating in leadership meetings, I provided insights on company-wide agenda items and challenges.My tenure at Junkluggers allowed me to significantly bolster the company's growth and efficiency by addressing IT needs at all levels and playing a pivotal role in critical processes.

Storrs, Connecticut, United States

Promoted within my first semester, I assumed the role of Supervisor at the IT Call Center. In this leadership position, I managed complex technical issues, provided training to both new hires and existing team members, and collaborated closely with full-time IT Helpdesk staff on account management and rostering. Additionally, I co-led summer training sessions for professors, enhancing their technology proficiency.

Storrs, Connecticut, United States

During my college years, I served as a Helpdesk Technician at the IT Call Center, where I provided frontline technical support to both staff and students. I addressed a wide range of tech-related inquiries, offering solutions and guidance to ensure a smooth IT experience.

Monroe, Connecticut, United States

During high school and the summer following my freshman year in college, I gained valuable hands-on experience as an Information Technology Summer Intern. My responsibilities included updating computer labs, imaging numerous new computers, and assisting with desktop relocation and replacement. I also played a key role in breaking down classroom technology to facilitate floor waxing and ensuring timely reassembly before the start of the school year. These experiences provided me with a strong foundation in IT and the importance of efficient technology management.

Computer Engineering

Education record