Stephen Cheng

Stephen Cheng Email and Phone Number

Hotel Operations Coordinator @ Snoqualmie Casino & Hotel
Bellevue, WA, US
Stephen Cheng's Location
Bellevue, Washington, United States, United States
Stephen Cheng's Contact Details

Stephen Cheng work email

Stephen Cheng personal email

n/a
About Stephen Cheng

Double major in finance and information systems at the University of Washington Michael G. Foster School of Business

Stephen Cheng's Current Company Details
Snoqualmie Casino & Hotel

Snoqualmie Casino & Hotel

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Hotel Operations Coordinator
Bellevue, WA, US
Website:
snocasino.com
Employees:
526
Stephen Cheng Work Experience Details
  • Snoqualmie Casino & Hotel
    Hotel Operations Coordinator
    Snoqualmie Casino & Hotel
    Bellevue, Wa, Us
    View
  • Seattle Marriott Bellevue
    Assistant Rooms Operations Manager
    Seattle Marriott Bellevue Oct 2024 - Present
    Seattle, Washington, United States
    View
  • Seattle Marriott Bellevue
    Rooms Controller
    Seattle Marriott Bellevue Apr 2024 - Oct 2024
    Bellevue, Washington, United States
    - Supervise front desk operations and handle Manager on Duty shifts to ensure smooth daily operations.- Train and mentor new staff on front desk procedures and guest service standards.- Allocate rooms efficiently to optimize occupancy and revenue, collaborating with housekeeping and events teams.- Resolve guest issues and contribute to an enhanced guest experience.
    View
  • Seattle Marriott Bellevue
    Guest Experience Expert
    Seattle Marriott Bellevue May 2023 - Apr 2024
    Bellevue, Washington, United States
    Seattle Marriott Bellevue- Demonstrated ability to motivate and inspire team members to deliver exceptional customer service.- Proven track record of providing outstanding customer service and handling escalated guest issues to maintain guest satisfaction - Experience in handling and coordinating room reservations efficiently
    View
  • Ishine Educare
    Co-Owner
    Ishine Educare Jan 2022 - Present
    Bellevue, Washington, United States
    - Manage all financial aspects, including billing, payroll, month-end processes, reconciliations, and general ledger accounting- Implement and maintain effective financial systems to track expenses, revenues, and budgetary considerations
  • Hong Kong Disneyland
    Guest Services Associate
    Hong Kong Disneyland Nov 2017 - Mar 2018
    Hong Kong Sar
    - Assist guests with questions, directions, event schedules, and other information to help create a great experience- Handle and resolve emergencies in a calm manner and with safety as a priority- Greet visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.- Ensure and protect the personnel of guests
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  • Tory Burch
    Sales Representative
    Tory Burch Apr 2017 - Jun 2017
    Hong Kong Sar
    - Sell various products and services to customers using consultative selling techniques- Provide high-quality customer service and ensure client issues are resolved in a professional and timely manner- Develop a thorough understanding of the store and products, anticipating customer needs and resolving their questions
    View
  • Stationery Office
    Store Assistant
    Stationery Office Jul 2016 - Aug 2016
    Hong Kong Sar
    - Informe and assist customers in locating desired items- Restock products and ensure that the sales floor is organized according to guidelines

Stephen Cheng Education Details

Frequently Asked Questions about Stephen Cheng

What company does Stephen Cheng work for?

Stephen Cheng works for Snoqualmie Casino & Hotel

What is Stephen Cheng's role at the current company?

Stephen Cheng's current role is Hotel Operations Coordinator.

What is Stephen Cheng's email address?

Stephen Cheng's email address is st****@****ers.com

What schools did Stephen Cheng attend?

Stephen Cheng attended University Of Washington - Michael G. Foster School Of Business, Bellevue College.

Who are Stephen Cheng's colleagues?

Stephen Cheng's colleagues are Kelli Simpkins, Natika Jacobs, William Pinnell, Noah Hawkins, Anthony Teal, Caitlin Cooke, Bruce Dillon.

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