Supports the Crane Army Ammunition Activity (CAAA). Provides Microsoft Office SharePoint Server 2013, Microsoft Office, SQL Server Database and SQL Server Reporting Services to provide CAAA Leadership, Staff, and Personnel a set of tools to assist in daily operations and to provide various items of information in visual format for leadership. Supports several mission critical SharePoint solutions with complex permissions structures, workflows, customized pages using JavaScript, jQuery and data integration between SharePoint and SQL Server, as well as maintaining CAAA’s public-facing external website.● Completely redesigned CAAA SharePoint homepage layout to modern button style design● Maintained news articles, job postings, leadership information, and any other edits to the CAAA Public Site● Part of Administrator team for local .NET Web Application responsible for multiple workforce solutions● Create/Modify Microsoft SQL tables/procedures for use in .NET Web Application● Trained all new hires on basic SharePoint navigation/use● SharePoint Access/Permissions Administration for all CAAA Accounts● Performed Quarterly PII Searches against CAAA SharePoint

Supports Distributed Common Ground System (DCGS) site with installation, configuration, maintenance and troubleshooting of information systems, applications, and related peripheral hardware; provides technical support and training to end-users and maintain documentation.● Led Joint Worldwide Intelligence Communications System (JWICS) system migration to Windows 10; tracked and upgraded 50+ systems to new operating system, meeting Air Force migration requirement● Maintained 100+ users over 3 enclaves; created, enabled, and deleted accounts as needed● Provided hardware maintenance on 100+ workstations; replaced faulty hardware, minimizing system downtime

Coordinates with higher echelon units to resolve Command, Control, Communications, and Computers Infrastructure (C4I) issues outside military base control of Grand Forks Air Force Base’s $26M network; provided support for software updates and vulnerability patching, utilizing System Center Configuration Manager (SCCM) tool.● Led time compliance network orders (TCNO) Program; tracked, resolved, and closed 88 AirForce directed updates, as well as created 70 TCNO patch scripts, eliminating 50K+ criticalvulnerabilities● Tracked, fixed, and closed 600+ trouble tickets for Cyber System Operations Office utilizingthe Remedy system● Assisted with server turn-in process; prepared and degaussed 150 hard drives and 54 servers,returning $125K in unused equipment to the supply chain● Identified critical server farm HVAC failure, swiftly implemented server emergencyprocedures; prevented damage to $26M I.T. network● Led base wide patching program; tracked, implemented, and closed 370 technical orders,removing 317K potential vulnerabilities from base networks in 1 year, secured vital $14MC4I infrastructure● Selected as Subject Matter Expert to support MacDill Air Force Base Command CyberReadiness Inspection (CCRI); patched 88K systems and reduced vulnerability index by 80%● Supported Global Hawk combat operations by isolating and replacing a failed SIPRNETshared drive; enabled 430 communication bridges, 140 troops in contact, and 1.4K flighthours● Bolstered networking hardening program by identifying and disabling 290 non-complianceworkstations; recognized as the #1 of 12 bases with the Air Mobility Command for cyberdefense● Implemented digital security email tool; installed program on 2K systems, executing theDepartment of Defense Personally Identifiable Information (PII) and “For Official UseOnly” priority initiative

Provided administrative network and computer support for a $26M Local Area Network; tracked, fixed, and closed trouble tickets for 2K user accounts.● Led $54K Internet Protocol Television(IPTV) upgrade and relocation as well as installed 2servers and 8 decoders; completed the entire $43K suite setup in 3-days● Developed script used to patch base network and used it to implement 700+ TCNO fixactions to 65 servers, totaling $500K, 2K PCs, and 2K user accounts; patched and networkdefense which resulted in #1 most secured base in the Air Force● Researched imaging suite solution and resolved software installation error; reducedconfiguration time by 84%● Executed wireless network security test with ZERO rogue access points detected; ensured$33K vital resources were protected● Rebuilt a share drive for the Operations Support Squadron; deleted 88GB and recreatedentire organization and permission structure, removing and securing PII● Scanned company point of sale system and ensured security requirements were met forcredit card use; negated the need for contractor, saving $13K● Scanned and validated 150+ access points; protected vital $335K C4I infrastructure, securingwireless network across 97 buildings● Installed network management suite; configured 2 nd server and drove redundancy for $3.5Min C4I system● Delivered tier 2 customer service, managing 62 servers, 1.98K PCs, and resolved 300+tickets; supported 2K personnel and 5 operational missions