Stephen Chow Email & Phone Number

香港特別行政區

Managed full cycle of Service Maintenance & Support projects for HKSAR Government, ensuring timely delivery and within budget.Developed and maintained project plans, timelines, and budgets to monitor progressCollaborated with client representatives, subcontractors and all related stakeholders to ensure project success.Developed and monitored KPIs and project metrics to track project status and reported progress to clients and executive team.Mentored and managed team of 15 professionals to achieve project objectives.Coached junior staff to develop strong work ethic by being positive role model and practicing skills regularly

香港特別行政區

Direct day-to-day operations with focus on achieving key business metrics and continuous improvement of initiatives in 2 overseas establishments in Cambodia with over 500 local staff.Assist Director and advise project managers on various local projects, including planning and setting up various local infrastructure and buildings from scratch.Step in as project manager to run multiple projects including setting up of a PCR laboratory, waste water treatment system, real-time site surveillance program.Lead Japan line of export.Keep abreast of business operations and positive and negative impacts.Accelerate efficiency of operations by controlling budgets, evaluating investments in equipment, building new facilities and sourcing materials.Review and update SOP and WI to maximize productivity and ensure all functions of the Cambodia sites are running smoothly, safely and efficiently.

Worked closely with the CEO on key decision making processes and managed a team of researchers on the research and production of graphene.Actively involved in the design and development of prototype machines for graphene production.Oversaw staff training and reviewed individual staff performance to correct issues and improve productivity.Managed shareholder accounts. Worked as a liaison between internal and external stakeholders.Performed general HR functions including payroll, MPF, tax calculations, recruitment and retention.

Assisted in the management of multiple CRM and web development projects, coordinating between clients and technical teams to ensure alignment on project goals.Created and maintained project documentation, including project plans, status reports, and post-project evaluations.Facilitated client training sessions on new CRM features, leading to a 50% increase in user adoption post-implementation.Supported the QA process by developing testing plans that reduced post-launch issues by 60%.

Developed business opportunities and client relationships through planning and exhibiting in Hong Kong, China and Japan.Coordinated and managed clients and staff to deliver customized applications.Act as project manager from initiating to closure of a motion sensing game “Lion Dance Jr.”, which won the Hong Kong ICT Awards 2013: “Best Digital Inclusion Award Bronze Award”.

Responsible for managing accounts in North America, maintaining accurate records and preparing reports.Maintained customer relations and negotiated with distributors.Provided administrative and secretarial support to the director.Travelled to suppliers in China for sourcing and quality assurance.

Education record

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Bachelor Of Science - Bs, Business Management