Stephen Chum Email & Phone Number

United Kingdom

As a Relocation Consultant, I assist multiple clients with managing the relocation process from Hong Kong to the UK. Since my tenure, I have supported the successful relocation of over 400 Hong Kong families which resulted in my promotion from Assistant Relocation Consultant, nomination for best consultative services, and numerous commendations.

Hong Kong Sar

During this position, I led all sales operations in coordination with my team while collaborating with various business units on marketing, strategy execution, and sales initiatives. Additionally, I oversaw client relationship management, sales objectives, supply chain logistics, P&L reviews, sales campaigns, marketing strategies, and supported product development. One of my key highlights included partnering with my network on the planning and execution of a new project involving the acquisition of new business with one of Hong Kong's largest food manufacturing companies (200Tn edible oil per annum).

Hong Kong Sar

During my tenure, I sourced and grew a vast network of key accounts and relationships with major business partners and distributors. I also oversaw the key account sales team training, food supply chain, sales campaigns, product development, distributor operations, budget management, margin growth, and sales forecasting. Some of my key accomplishments included:• Leading two B2B foodservices sales teams comprising B2B general trade business with eight employees and one B2B key account business with four team members.• Overseeing marketing team of three and five-member customer services team; steered marketing activities for all B2B foodservices customers and managed daily B2B/B2C sales orders.• Directing B2B sales and marketing department on the achievement of 5% growth as compared to pre-set sales target (per annum).• Contributing to numerous product development/redevelopment efforts; delivered bespoke promotional campaigns and leveraged collaborative problem solving to address operational/logistic issues during factory relocation from mainland China to Hong Kong.• Receiving promotion for outstanding performance; promoted from Sales Manager to Department Head as Key Account Manager and nominated by headquarters to partake in Future Leader programme.• Engaging in Merger and Acquisition processes during company acquisition by capital company.

Hong Kong Sar

I was in direct report to the Chairman while holding responsibility over key account client relationships and sales team operations. During this experience, I set up all food supply chain functions and ensured the delivery of high-quality catering services. Additionally, I partnered with marketing, product development, and clients on various sales projects and implemented bespoke marketing strategies.

Hong Kong Sar

I directed the sales and marketing team on management of key accounts while overseeing competitor/market trend analyses, stakeholder relations, sales/marketing initiatives, market expansion activities, and distributor management. One of my key highlights involved supporting the setup of a new catering and retail business in Hong Kong which included an office searching/decoration project, personnel recruitment, office system operation setup, team training, in-charging, and monitoring of daily sales/marketing operations.

Hong Kong Sar

Postgraduate Diploma In Business Administration, Business Administration And Management, General, Distinction

Activities and Societies: Class Representative A postgraduate diploma of business administration and general management.

Master Of Business Administration (Mba), Business Administration And Management, General

Level Ii, Wine & Spirit Specialised Knowledge; Trading & Serving, Pass With Distinction

Diploma In Digital Photography And Image Editing, 2D Graphic Design, Photography, Graphic Design

Certificate - Internet Marketing, Marketing For E-Commerce, E-Commerce/Electronic Commerce, Internet Marketing

Higher Diploma In Business Studies, Sales And Marketing Operations, General