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Stephen Coates Email & Phone Number
Project Management Office delivery consultant
at
HCLTech
1 work email found
@matthey.com
2 phones found area 176 and 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Project Management Office delivery consultant
Location
Tyneside Area, United Kingdom
Who is Stephen Coates? Overview
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Quick answer
Stephen Coates is listed as Project Management Office delivery consultant at HCLTech, based in Tyneside Area, United Kingdom. AeroLeads shows a work email signal at matthey.com, phone signal with area code 176, 408, and a matched LinkedIn profile for Stephen Coates.
Stephen Coates previously worked as Project Manager - End user compute hardware refresh - Lloyds Register at Hcltech and PaaS Developer - MS Power platform - Governance as a Service - HCL Tech at Hcltech. Stephen Coates holds Hnc Computer Studies from Northumbria University.
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{first}.{last}@matthey.com
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Profile bio
About Stephen Coates
With over three decades of experience in IT, I continue to be challenged in my career. My passion lies in ensuring that stakeholders and users receive the best service possible, empowering their success. My journey has been hands-on, in support, design, build and direction, encompassing change to guarantee customer and team satisfaction.I specialise in the delivery and governance of high-value, complex projects for global organisations where I create and deliver effective project teams that ensure quality in solutions, timing and finance.Managing and motivating distributed project teams and vendors in challenging project environments is one of my strengths. I engage directly with stakeholders and management, working collaboratively with teams to follow structured and agile methods, motivating changes that have a significant impact on business. I possess a unique ability to visualise both the service and business goals while ensuring meticulous attention to detail.My experiences have readied my ability to remain calm and focused to effectively predict and address risks and issues at all stages of a project. I am dedicated to delivering high-quality results, and I prioritise fostering a positive and enriching experience for the entire team.Having travelled extensively, my outgoing and friendly personality has enabled me to build strong relationships and establish connections with friends and associates from diverse cultures. I am proud of my ability to influence at all levels, both individually and across teams. Leading by example, I take responsibility and manage people with strength and fairness. My aspiration is to be an inspirational mentor and a valued colleague, playing a pivotal role in the successful delivery of every project.My technology experience encompasses various domains, and I currently have developed expertise in creating solutions on Microsoft Power Platform encompassing SharePoint, Power BI, Power Automate and Power App. As a project consultant, I am equipped to lead technical subject matter experts in the delivery of successful solutions. My track record spans data centre management, virtualization, network operations, compute, storage, backup, disaster recovery, end-user compute, security, database and the successful delivery of Office365, Teams, Excel, PowerPoint, Azure, Applications and systems for global businesses across various industries. My commitment to delivering excellence impacts thousands of colleagues worldwide, ensuring each project I undertake is a resounding success.
Listed skills include Customer Service, Project Management, It Infrastructure Design, Information Technology, and 29 others.
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21 roles · 37 years
Stephen Coates work experience
A career timeline built from the work history available for this profile.
Project Management Office Delivery Consultant
Reporting to the HCL PMO I design, implement, manage and maintain governance and assurance that empowers the PMO to deliver global programs and projects effecting business and people. I am providing this service to people in many locations and cultures. I am responsible for engaging and delivering with the project teams, vendors and customers in mutually agreeable governance and assurance to support: Stakeholders, Executives, Directors, Project teams, Architects and Technical resources. In the delivery of high value, high impact technology changes.
Project Manager - End User Compute Hardware Refresh - Lloyds Register
• develop the deployment approach, plans and tools for scheduling, communication and status progress reporting to deploy x4000 new laptops and Windows 11• preparation and introduction to service the build operation manual and user set up guides for the out-of-box experience • selection, onboarding and management of the scheduling and early life support teams (4x6) • collaborate and support the global warehouse service in seven locations across sixty countries for storage, provisioning, shipping, delivery, returns and disposal • manage the warehouse partner for quality and progress • manage and deliver early life support for the personal set up of users new laptop, Windows 11, Intune, and applications deployment
Nov 2022 - Jul 2023
Paas Developer - Ms Power Platform - Governance As A Service - Hcl Tech
Project management development tool creation - Governance as a Service (GAAS) – Microsoft PaaSDevelopment and delivery into service an automated program and project governance tool the provides the HCL projects teams a central place to record and report project progress and performance. It is a data driven initiative that empowers and simplifies day to day project tasks allowing for increased customer engagement. It has been adopted by many HCL program and project teams across many accounts. Key features include: Datacentric logs, automation and PowerBi reporting.
Jul 2020 - Jul 2023
Project Manager - Ms Autopilot Deployment For Windows 11 - Lloyds Register
• coordination with the Intune SME service to review the existing MS Intune landscape and to create the low level design for deploying and managing Windows 11 • establish the acceptance criteria for implementing the windows 11 LLD • manage the change to enable and configure Windows Autopilot services for new laptops and OS • plan manage and test application deployment via Intune for production implementation • test and validate the deployment process across GEOs • operate the UAT pilot and set up the early life support team and processes
Nov 2022 - Apr 2023
Project Manager - Ms Intune Application Package Assessment For Windows 11 - Lloyds Register
• coordination with application owners, driving efforts for assessment and remediation to complete to meet the refresh schedule • managing reporting on testing and remediation for x300 Intune application packages • ensuring success for production
Aug 2022 - Nov 2022
Project Manager - Data Centre Exit - Burberry
Definition, planning and execution of no incident service closure • data centre workload migration of two clusters hosting x300 applications from rack and blade servers, including the service migration and shutdown of backup, storage, compute, switch, firewall and routers • secure transportation, storage and destruction with Blanco erasure for reuse and shredding for security
Mar 2022 - Aug 2022
Project Manager - Devops Service Transition From Capgemini To Hcl - Lloyds Register
• Definition and design of the plan and schedule, meeting agendas, minutes and actions • establish the service lines for transition • manage the HR service to fulfil the hiring of the HCL DevOps team • onboard the resources • collaborate with the outgoing vendor for the knowledge transfer requirements plan • organise and fulfil the knowledge transfer workshops • manage the creation and completion of the knowledge documents, designs and runbooks • define the service management structure, queues and resolvers • organise and ensure service
Apr 2022 - Jul 2022
Project Manager - Remote Dispatch Service - Field Service Operations - Lloyds Register
Provision of remote dispatch and remote desktop services to Lloyds Register global locations via the operations management centre • definition and agreement on the SOW deliverables to define and establish the acceptance into service criteria • integration of customer and vendor project resources • management of the HCL and customer SMEs for the preparation/presentation and completion of the global knowledge transfer and dispatch questionnaires • collection and collation of the knowledge base articles • define and agree the transition and knowledge transfer plan • engagement and onboard the approved partners • present the knowledge absorption playback • prepare, manage and capture the knowledge transfer workshops • ensure timely onboarding and integration of the dispatch resources for each location • define, operate and measure the parallel run to success • agree and operate service cutover • deliver post cutover early life support
Oct 2021 - Apr 2022
Project Manager - Operations Management Centre - Lloyds Register
Provision and integration of the HCL operations management centre with the Lloyds register network to provide service delivery management, operations services, service desk and remote desktop service. • OMC location decision, availability and readiness • acceptance into service definition and evidence • provision and readiness of per country telephone lines • network definition, bill of materials, management of orders, supply and delivery • HLD/LLD • resource onboarding • plan, milestones and RAID • introductions and vendor engagements • workshop • hardware deliveries, build and configuration • definition and implementation of test plans • pre go live test phase and go live cutover
Oct 2021 - Mar 2022
Project Management Office - Multi Service Program - Rothchild And Co
Providing PMO project services for multiple projects and project managers. In the delivery of • RAID, actions, decisions, milestones and plan on a page, • weekly project and program hosting and reporting • project manager management and mentoring in relation to governance deliverables • customer and stakeholder facing • management and control of PMO deliverables • Project technologies delivered during the program: Data Centre migration, Cloud landing zone build, Migration to O365, Office in a box modernisation – hardware refresh, Firewall and Network modernisation, Service status dashboard and System monitoring, IT Service Management – ServiceNow, Data centre automation tooling, Optibot end user productivity tooling, Techbar design, build and service, RDCs Transformation
Nov 2020 - Nov 2021
Project Management Office - End User Compute Hardware Refresh - Thompson Reuters
Providing project management services for the project resources and partners for the hardware refresh for end user compute in three continents and thirty locations. • computer deployment tracking and reporting for 20000 computers • collection and disposal of 20000 legacy computers and associated peripherals • customer facing communications to deliver status and progress
Jul 2020 - Dec 2020
Project Management Office - Cloud Service Readiness For Anglo American De Beers
Customer facing Program Governance and Assurance for:• Global Azure landing zone build • Global workload migration assessment • Azure monitor and ServiceNow CMP • Global Azure workload migration • Global remote site backup deployment • Global LAN refresh • Global Wi-Fi standardisation • Global SCCM restructure • Global Lucy engaging smart service desk POC • ServiceNow portal and mobile • Moogsoft AIOps IT operations expansion • Workblaze EUC real time monitoring • International PC refresh • Mining IoT helmet safety
Apr 2020 - Sep 2020
Project Management Office - Multi Service Program - Barclays Bank Plc
Customer facing Program Governance and Assurance for:• Service Desk New Build Europe• Service Desk Operations• Desk Side Services• Device Lifecycle Management• Global Tools Deployment - Absolute, Lucy AI virtual assistant, RFID, DRYiCE• TechBar - 28 world wide locations with vending machines, encompasing KTSL and ServiceNow
Sep 2019 - Jun 2020
Project Management Office - Data Centre Transformation - Anglo American De Beers
Customer facing Program Governance and Assurance for:• Four date centre new builds in three continents, migrating 1600 workloads and 100's applications• Decommissioning of legacy data centres• Cloud migration analysis• Global non windows infrastructure patch management solution• End user compute preventative maintenance solution proof of concept
Jul 2018 - Sep 2019
Project Manager - Data Centre Transformation - Jardine Lloyd Thompson
On premises at Jardine Lloyd Thompson Plc London City, managing a £6.5m budget encompassing projects to deliver the data centre transformation program implementing future ready platforms with software defined capabilities, leveraging VMware NSX, VSAN and VRealize automation services on Cisco network and compute achieving task level and build process workflows.Challenges:• Working in collaboration with the customer project management team• Directing a team of 50 on and offshore project and technical resources • Delivering CIO and business unit presentations• Achieving penalty impacted deadlines• Build 2 new data centres in London ensuring day one readiness in agreement with BAU and BU's• Integration of existing security and DMZ devices• Migrate 1500 servers totalling 725TB of data from old to new impacting 200 core applications• Effecting 8500 users in all continents• In accordance with the agreed migration strategy, plan and deadlines• Manage early life support; hand over to business as usual and establish acceptance into service• Ensure migration completion and decommission of 150 servers• Decommission of redundant data centresTechnology:• Cisco compute• Cisco network• Pure SSD storage• VMware virtuslisation - NSX, VSAN, Vrealise• Windows and Unix server migration - V2V, P2V, L&S• SQL and Oracle clustersResponsible for:• 10x Project team members• 7x Direct and 3x Indirect team members• 4x Technology suppliers• 3x Lines of reporting• 50 Team members• 5 Work packages• 2 Penalty deadlines• 200 Business applications• Master data• Defects• Customer care• Evidencing completion and acceptance into service
Jul 2017 - Jul 2018
It Project Manager
HC-One specializes in Dementia, Nursing and Residential Care from a Head Office and 230 Care Homes across all regions of the UK.I successfully managed a £2.7m budget to deliver new technology impacting 3000 users.Technology:• 230 Fibre broadband routers• 7000 CAT6 LAN Ports• 3500 Wi-Fi Access Points• 230 Touchscreen kiosks • Integration of existing network devices• Decommission of redundant itemsResponsible for:• 7x Project Team Members• 3x Direct and 6x Indirect staff members• 4x 3rd Party Suppliers• 4x Lines of reporting• Total of 55 team members• 16x Office365 project management features
Aug 2016 - Jul 2017
It Project Manager
Utilizing an enthusiasm for completion and commitment to stakeholder satisfaction, I provided planning, management and delivery of WinTel, VMware, Datacenter, Network Infrastructure and applications services for the Process Technologies division. The estate includes 20 data center's, more than 400 servers and 2500 users in 60 offices worldwide. This business is part of a global network consisting of 100’s of datacenters, 1000’s of servers and 11000 clients. I'm the point of contact for stakeholders, global IT, global and local business management to react and respond to business requests. Collaboration with the project management office, enterprise architects, selection of architects and engineers to implement system design and build. Solutions transition and handover to relevant resolver groups. Project deliverables and responsibilities: • Virtualized systems engineering and management• Server infrastructure and applications integration• Plan and deliver user applications services• Provide support and handover for 3rd, 2nd and 1st line operations• Perceive stakeholders, architects, engineers and business requirements, deadline and risk• Develop and maintenance of the project scope and creation and ownership of the PID• Creation of the plan, selecting resources, identifying actions and agreeing time scales• Controlling technical implementation and day by day achievements• Ensuring solutions meet with IT and business policies while maintaining safety and security• Creation and communications of status reports for review with stakeholders and teams• Organizing and delivering technical and quality reviews for deliverables• Logging issues and scope changes and escalating as appropriate• Review the project schedule, costs and actions• Responsibility for the quality of deliverable items• Maintain relationships and performance of 3rd party suppliers and contractors• Promote the benefits of solutions to users and other business groups
Jan 2011 - Aug 2016
It Solutions Architect
Sme Limited Company
Sales, Customer service, Relationship building, Project and Technical services for WinTel solutions:VMware Virtualisation, File, Print, Application, Email, Exchange and Web Services. Backup and disaster recovery, Application deployment, Virus and Firewall security, Wired and Wireless network, VPN, Remote desktop Services. Sales, Finance, design, planning, installation, migration, upgrade and support for own customers and contracts throughout the UK.
2001 - 2011
~10 yrs
It System Engineer
Imperial Chemical Industries (Ici)
Server and End user compute systems installation and User assistance support
1996 - 2001
~5 yrs
Computer Aided Design Draftsman
CAD drawing duties leading to CAD telephone and IT support for five locations across the UKImplemented network systems in the UAE, installing CAD systems in three cities
1990 - 1996
~6 yrs
2 education records
Stephen Coates education
Hnc Computer Studies
Hnc Mechanical Engineering
FAQ
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What company does Stephen Coates work for?
Stephen Coates works for HCLTech.
What is Stephen Coates's role at HCLTech?
Stephen Coates is listed as Project Management Office delivery consultant at HCLTech.
What is Stephen Coates's email address?
AeroLeads has found 1 work email signal at @matthey.com for Stephen Coates at HCLTech.
What is Stephen Coates's phone number?
AeroLeads has found 2 phone signal(s) with area code 176, 408 for Stephen Coates at HCLTech.
Where is Stephen Coates based?
Stephen Coates is based in Tyneside Area, United Kingdom while working with HCLTech.
What companies has Stephen Coates worked for?
Stephen Coates has worked for Hcltech, Hcl Technologies, Hc-One, Johnson Matthey, and Sme Limited Company.
How can I contact Stephen Coates?
You can use AeroLeads to view verified contact signals for Stephen Coates at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Stephen Coates attend?
Stephen Coates holds Hnc Computer Studies from Northumbria University.
What skills is Stephen Coates known for?
Stephen Coates is listed with skills including Customer Service, Project Management, It Infrastructure Design, Information Technology, Prince2, Prince Practitioner, It Infrastructure Operations, and System Deployment.
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