Co-Founder
Current
Sep 2024 - Present
AeroLeads people directory · profile
Stephen Comer Email & Phone Number
Co-Founder of The Country Crib
at
The Country Crib
1 work email found
@masonadvisory.com
2 phones found area 113
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Co-Founder of The Country Crib
Location
United Kingdom, United Kingdom, United Kingdom
Who is Stephen Comer? Overview
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Quick answer
Stephen Comer is listed as Co-Founder of The Country Crib at The Country Crib, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at masonadvisory.com, phone signal with area code 113, and a matched LinkedIn profile for Stephen Comer.
Stephen Comer previously worked as Co-Founder at The Country Crib and Senior Consultant at Mason Advisory Limited. Stephen Comer holds Ba Hon from University Of The West Of England.
Company email context
Email format at The Country Crib
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{first}.{last}@masonadvisory.com
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Profile bio
About Stephen Comer
Extensive experience in multi- channel online and store operations, order management and IT customer service technology (CRM, telecoms) across top luxury retail brands in the UK. Leader and consultant
Listed skills include Call Center, Workforce Management, Outsourcing Management, Mis Reporting, and 46 others.
Current workplace
Stephen Comer's current company
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10 roles
Stephen Comer work experience
A career timeline built from the work history available for this profile.
Senior Consultant
Mar 2023 - Sep 2024
Cx Business Consultant - Managing Principal
- Responsible for driving consultation with clients to determine strategic business outcomes
- Covering UKI / EMEA regions on multi-million programs and initiatives, enabling clients from all verticals to achieve their short and long-term business and innovation objectives
- Responsible for leading discovery sessions and digital transformation targeted workshops on all aspects of consultancy - Contact Centre; CX journey mapping; IVR / service design; Voice of the Customer
Sep 2017 - Jan 2023
Voice Infrastucture Services Manager
Supporting the business and the delivery of voice services across all brands within the Direct Line Group across multiple sites. Central point of contact for telephony service management (including IVR journey, call recording, Workforce Management) and interface between all operational areas and telecomm suppliers
Mar 2015 - Sep 2017
Customer Success Manager
Driving continual improvement in all aspects of the service including product delivery, training, support and new feature adoption.Managed a portfolio of clients to ensure all technical requirements and customer satisfaction achieved.
Jul 2013 - Mar 2015
Global Customer Service Operations Manager (Infrastructure)
Working within the Global Customer Service Operations team managing smooth delivery and availability of service to customers across all contact channels (Email, Chat, Telephony, Social media), whilst optimizing and implementing new cloud-based technology and CRM integration.Business Continuity Planning; 3rd Party Vendor Management; Process / Project.
Jun 2012 - Jun 2013
Outsource Account Manager (Johnlewis.Com)
Managed operational and contractual relationship between John Lewis / johnlewis.com and two outsourced Contact Centres (up to 950 FTE across 4 sites throughout peak periods)Responsible for ensuring Contact Centers achieved contractual performance objectives and commercial management.Improving and maintaining efficiency and productivity; reducing.
Mar 2010 - Jun 2012
Planning & Reporting Manager
Provided Contact Centre solutions to the business through effective resource planning, MIS reporting and all aspects of service improvement.Responsible for all reporting, forecasting and planning requirements within City & Guilds’ Contact Centre.Member of Project team procuring and implementing a new Contact Centre telephony system & WFM toolImplementation.
Feb 2005 - Mar 2010
Senior Forecasting Analyst
Responsible for providing CRM customer channel forecasts, MI Reporting and analysis for operation to support 800+ agent contact centre and outsourcing clientsCreation of Resource & Forecast Models to support all N Brown brands and channelsMI Reporting to Board levelDevised Cost per Unit Model for Business Managers
Jul 2004 - Feb 2005
Management Information Analyst
Responsible for developing a suite of MIS reports (daily, weekly, monthly and ad-hoc) and providing analysis to CRM inc. Senior Management.Provided training and support to Planning & Resource Team, and expertise to Team Managers
Nov 2002 - Jul 2004
1 education record
Stephen Comer education
FAQ
Frequently asked questions about Stephen Comer
Quick answers generated from the profile data available on this page.
What company does Stephen Comer work for?
Stephen Comer works for The Country Crib.
What is Stephen Comer's role at The Country Crib?
Stephen Comer is listed as Co-Founder of The Country Crib at The Country Crib.
What is Stephen Comer's email address?
AeroLeads has found 1 work email signal at @masonadvisory.com for Stephen Comer at The Country Crib.
What is Stephen Comer's phone number?
AeroLeads has found 2 phone signal(s) with area code 113 for Stephen Comer at The Country Crib.
Where is Stephen Comer based?
Stephen Comer is based in United Kingdom, United Kingdom, United Kingdom while working with The Country Crib.
What companies has Stephen Comer worked for?
Stephen Comer has worked for The Country Crib, Mason Advisory Limited, Avaya, Direct Line Group, and Newvoicemedia.
How can I contact Stephen Comer?
You can use AeroLeads to view verified contact signals for Stephen Comer at The Country Crib, including work email, phone, and LinkedIn data when available.
What schools did Stephen Comer attend?
Stephen Comer holds Ba Hon from University Of The West Of England.
What skills is Stephen Comer known for?
Stephen Comer is listed with skills including Call Center, Workforce Management, Outsourcing Management, Mis Reporting, Contact Centers, Outsourcing, Customer Experience, and Stakeholder Management.
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