Stephen Cooling Email & Phone Number

Dublin, Ireland

Ireland

• Oversee and perform Business Requirement gathering and analysis, and resolution of issues• Define requirements and ensure the end to end business solution meets the business needs• Facilitate walkthroughs of business solution• Communicate effectively on technical and non-technical issues with all internal and external interfaces.• Support IT development of Functional Specification documents• Support Application Testing, Implementation and Training• Support Subject Matter Experts in development/validation of estimates• Delivery of new standard operating procedures and controls• Definition related training material• General BA activities to required to support the project• Lead and control all stages of the project lifecycle from initiation, approval, design, delivery and realisation, complying with project methodologies throughout, thus complying with audit guidelines.• Identify and agree with the Client and Business Managers, appropriate solutions to deliver the benefits as defined.• Development of test strategies and detailed test plans & scripts• Coordinate / lead UAT testers• Support the Project Manager in sign-off of testing and support for the release to production• Working with technology to co-ordinate and manage defect reporting and tracking• Assist Application Developers (internal and external) and Technical Support staff in identifying and resolving problems.• Assist with Second/Third Level Production Support when required

Melbourne, Australia

Providing administrative support to the Superannuation Audit team members and Principal in the provision and delivery of all services to clients;Preparing audit reports as instructed by team members;Assisting auditors to complete procedures, for example organising audit files, and completing on-line direct share confirmation.

Dublin

 Reviewing work of Investor Relations administration staff and ensuring the rules and representations of the fund are adhered to; Proactively managing the team’s daily workflow and ensuring set deadlines are met; Completing monthly and ad hoc reports upon request and ensuring a high level of accuracy is achieved at all times; Working closely with and supporting Account Manager in ensuring the smooth running of the team and the ongoing adherence to procedures and processes; Building and maintaining relationship with the client and acting as an escalation point when Account Manager is unavailable; Ensure that investor reporting and client reporting is accurate and distributed in a timely manner;  Ensure that capital transactions and NAVs are processed correctly and efficiently by the team and the associated records are filed and maintained efficiently and comprehensively  Assisting auditors and other fund participants and advisors; SAS 70 Preparation Liaising with investors in relation to anti-money laundering documentation.

Dublin

 Performing the administration of and any services pursuant to administration agreements in respect of a portfolio of hedge funds Maintaining shareholders registers and acting as transfer agent Processing and confirming subscriptions, redemptions, switches and transfers Reviewing Anti-Money Laundering documentation for investors to ensure compliance to local legislation and to JP Morgan policies and procedures Performing all of the investor related services of the Company’s investment fund clients Communicating, maintaining relationships with and meeting the expectations of investors, investment managers, auditors and other fund participants Communicating and liaising with internal Fund Accounting, Treasury, AML, Legal and Compliance teams on a regular basis

Dublin ,Ireland

 Processing all subscriptions, redemptions, switches and transfers on a daily basis for all mutual funds on the TA team Receiving NAVs from the fund accounting team & reporting to the appropriate parties on a daily basis Liaising with treasury to ensure all moneys relating to each trade it correct  Acting as a contact for all parties to the fund ie Investment manager, shareholders, custodians etc Releasing all correspondence to investors ie statements, contact notes

Certificate In Business Analysis & Consultancy, Business Analysis

Completed a HETAC level 8 (QQI) certification in business analysis.

Interdisciplinary Studies, Computer Science

Transferred to this school on a soccer scholarship after completing 3 years in Dublin City University studying a Computer Applications.

Computer Applications, Computer Programming

Transferred to University of Memphis after 3 years to complete degree and participate in a soccer scholarship