Stephen Curran Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

► Demonstrated an ability to excel in positions of progressive responsibility within Cervus, while accumulating an extraordinary track record of success in building and leading high-performance teams; driving increased revenues and profitability; and transforming underperforming divisions.► Hand-picked by members of the senior leadership team to become General Manager of the Industrial Division with full P&L accountability. Tasked with leading the implementation of a strategic shift that required traditional service-focused parts of the business to become revenue generating areas.► Instrumental in driving an increase in revenues by millions per year; growing gross margin by 1.76% and significantly reducing expenses. Introduced a focus on dedicated residential technicians which reduced costs while increasing efficiency.► Delivered inspirational leadership to 166 staff, including 8 branch managers, 4 process improvement specialists, and 57 road techs. Skillfully changed the culture of the service-oriented areas of the business by introducing upselling techniques and training for all front-line staff to maximize profitability.

Calgary, Alberta, Canada

► Selected for promotion into the role of Industrial Corporate Manager / GM of Sales due to outstanding performance, assuming full accountability for the construction side of the business in addition to the material handling division. ► Grew the material handling division while simultaneously growing the construction side of the business by millions per year in revenue.► Tasked with positioning the construction division for sale. Assumed control of the underperforming market of Edmonton and pioneered a growth in sales totaling millions of dollars inside 6 months which facilitated the profitable sale of the construction division.► Delivered strong, decisive leadership to 4 managers and 41 reps. Directly involved in all aspects of recruitment, training & coaching, performance management and personnel issue resolution.► Developed and implemented KPIs to provide clarity for all sales staff regarding performance expectations and help drive accountability. Tracked results to ensure optimal performance and provided coaching wherever needed.► Partnered with the vice president to build the vision and strategy needed to drive profitable growth and ensure attainment of corporate objectives.

Calgary, Canada Area

► Recruited to address various issues impeding optimal performance and attainment of corporate goals, specifically; revenue generation; people retention; and overall morale and direction of the workforce. Led, coached, and mentored 28 members of staff.► Inherited the 3rd lowest producing branch in the network and transformed performance to become 2nd highest for operational performance & net profit contribution. Grew revenue by millions of dollars; transformed profitability; and reduced expenses.► Oversaw 28 staff, presiding over an increase in net employees while simultaneously reducing expenses through service efficiency. Inspired staff to drive improved performance and won ‘Supplier of the Year’ for 2014 due to our Sales and Parts contributions.

► Oversaw 35 employees and 8 Senior Dealer Sales Representatives across Canada in building the business while managing substantial annual revenues.► Developed, executed and negotiated annual contracts for Buying Group Agreements (i.e. ILDC, Sexton, Home Hardware & Tim-Br-Mart), Home Builders (i.e. Morrison, Homes by Avi, Mattamy & Excel) and Commercial General Contractors (i.e. PCL, Ellis Don, Elan, Lear & Cana). ► Implemented a LEAN culture of consistency, and accountability across the organization, tracking quote volume, new client penetration, conversion ratios and technician productivity.► Accountable for expense management, sales forecasting, P&L statements, competitive market analysis, development of service & sales KPIs.► Implemented and executed sales training and development while creating sustainable and adaptive sales promotions and marketing campaigns.

Bachelor Of Commerce (B.Com.), Marketing

Activities and Societies: Full Scholarship Recipient 1996-2000 - University of Calgary Football, Starting Center

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: Full Scholarship Recipient 1996-2000 - University of Calgary Football, Starting Center