Stephen D. Warren Email & Phone Number

Fort Worth, Tx, Us

Newnan, Georgia, United States

✔️ Managed over 60 stakeholder accounts & records, serving as the primary point of contact.✔️ Built a strong foundation for customer loyalty, earning customer satisfaction ratings of 100% over 2.5 years through the implementation of outstanding customer relationship initiatives.✔️ Achieved a 34% month-over-month increase in net profit through cost reduction initiatives, enhanced productivity, and customer sales growth.✔️ Decreased financial loss by 12% month-over-month by implementing strategies to address revenue discrepancies, including conducting financial audits with payers and creating automated payment systems.✔️ Lowered operating expenses by 8% through the adoption of automation technology and waste reduction initiatives.✔️ Enhanced profitability through effective communication, collaboration, and negotiation techniques with stakeholders, successfully securing 13 significant health insurance contracts with Commercial, Federal, and State network providers.✔️ Ensured the organization capitalized on customer growth opportunities by utilizing statistical analysis techniques from Google Analytics, Facebook Analytics, QuickBooks, and Microsoft Office Excel.✔️ Conducted comprehensive data collection & research to assess business operations, devising innovative strategies for complex contract negotiations. This included the creation & presentation of reports to promote business opportunities & procurement initiatives to external stakeholders.✔️ Engaged in research analysis regarding applicable laws, regulations, guidelines, & procedures to guarantee the organization’s compliance with the Department of Health & Human Services (HHS).

Savannah, Georgia, United States

✔️ Demonstrated exceptional customer service & collaborative teamwork by resolving a complex maintenance project, resulting in savings of approximately 40 million USD for the company.✔️ Maintained a steadfast commitment to safety & quality while achieving a safety record with 0% injuries or product damage for 9 consecutive years, reflecting a profound awareness of safety protocols & operational excellence.✔️ Averaged over 87% productivity ratings in high-paced work settings by implementing streamlined maintenance processes & employing effective time management strategies. ✔️ Delivered on-the-job training and mentorship to internal stakeholders concerning company policies, safety protocols, quality standards & maintenance procedures, resulting in an average 30% increase to maintenance task efficiency and a 98% decrease in safety incidents. ✔️ As the acting lead maintenance supervisor, effectively communicated with cross functional teams at all levels of the organization including senior leadership, operations, engineering, QC, logistics, structure, avionics, interior, structures, paint & MRO back shop departments, ensuring customer requirements were met or exceeded.✔️ Managed technical support activities including formal meetings, delegating tasks, reviewing turnover reports, status updates, provided customer support & managed aircraft arrivals & departures.✔️ Performed aircraft maintenance with part 135 operator in accordance with FAR 14 CFR Part 145 repair station regulations including inspections, diagnosing, repairing, troubleshooting, aircraft system operational checks, ensuring return to service delivery.✔️ Optimized organizational processes by confirming the correct application of maintenance procedures and standard operating procedures (SOPs) through the submission of policy revisions and requests for changes in publication.

Master Of Business Administration - Mba, Project Management, 4.0

Activities and Societies: Beta Gama Sigma

Bachelor'S Degree, Aeronautical/Aerospace Engineering Technology/Technician, 3.871

Bachelor Of Science - Bs, Aeronautics/Aviation/Aerospace Science And Technology, General, 3.871

Activities and Societies: Magna Cum LaudeMinor in Management Minor in Project Management

Associate Of Science - As, Aviation Business Administration, 3.857

Aviation Maintenance Technology, Airframe Mechanics And Aircraft Maintenance Technology/Technician

High School Diploma, General Studies