As Mining Sales Support Engineer my role is to bridge the gap between technical and sales teams, providing expertise and support to drive sales growth and customer satisfaction in the mining industry. Responsibilities include:- Technical sales support- Product demonstrations and trials- Application engineering and customization- Technical documentation and training- Customer engagement and site visits- Troubleshooting and issue resolution- Market intelligence and competitor analysisBy providing technical expertise and support, I helps to:- Build trust with customers- Identify new sales opportunities- Increase customer satisfaction and loyalty- Drive revenue growth- Stay ahead of competitors

• As Sales Sample Demonstration Officer I am responsible for showcasing products or services to potential customers, highlighting their features, benefits, and value. My primary goal is to demonstrate how the product or service can meet the customer's needs, build trust, and ultimately drive sales. •Key responsibilities:1. Product demonstrations: Showcase products or services to potential customers, highlighting their features, benefits, and value.2. Customer engagement: Build rapport with customers, understand their needs, and tailor demonstrations to address those needs.3. Sales support: Collaborate with sales teams to provide product expertise, answer questions, and address concerns.4. Product training: Stay up-to-date on product knowledge, features, and applications to effectively demonstrate and communicate value.5. Feedback collection: Gather customer feedback and insights to improve product development, sales strategies, and customer satisfaction.6. Event participation: Represent the company at trade shows, exhibitions, and other events to showcase products and build brand awareness.7. Sales conversion: Convert demonstration opportunities into sales by highlighting the product's value and benefits.

• Represented the Company on five different radio channels (media tour) to address matters regarding the scope of operations as part of the company’s 10th Anniversary Celebration.

• I trained under the Production Supervisor to do technical Inspections (Quality Control) of crusher and wear parts as well as assist in Mechanical installation of Crushers and various change outs of wear parts before, during and post shutdowns at client sites especially AngloGold Ashanti Iduapriem Mine.• I have assisted in production of Backing compound and Hardener for various applications at the mine and quarry industry in Africa.• To act as bridge between technical and sales teams, ensuring effective communication, and driving sales growth by providing technical expertise and support.• Additionally, I help in the provision of aftermarket Technical Support services to our various customers.

- Translation Support and Technical Facilitation• Provided expert Chinese-to-English translation support for on-site troubleshooting and repair of the Pipe Cutting Machine, minimizing downtime and ensuring operational continuity.• Accurately translated complex technical information, nuances, and context to facilitate seamless communication between WACO's technical team and the machine manufacturer.- Delivered timely and precise translations to meet urgent needs, supporting swift issue resolution and efficient repair outcomes.• Utilized technical expertise and language skills to convey intricate technical specifications, troubleshooting guides, and repair instructions with clarity and precision.• Collaborated with cross-functional teams to ensure effective communication, successful repair outcomes, and strong relationships with stakeholders.Key Achievements:• Successfully supported the repair of the Pipe Cutting Machine, minimizing downtime and ensuring operational efficiency.• Developed and maintained strong relationships with WACO's technical team and machine manufacturer through effective communication and translation support.• Demonstrated expertise in Chinese-to-English translation, technical communication, and sales engineering, with a strong ability to adapt to fast-paced, dynamic environments.

•International Student Recruitment Consultant- Spearheaded international student recruitment initiatives, driving growth and diversification of student populations.- Developed and implemented effective recruitment strategies, leveraging market insights and industry trends.• Overseas Education Blog Manager- Conceptualized, created, and managed engaging content for overseas education blogs, showcasing expertise and thought leadership.- Optimized blog posts for search engines, enhancing online visibility and driving organic traffic.• Social Media Campaigner- Designed and executed targeted social media campaigns, amplifying brand awareness and reaching diverse audiences.- Monitored and analyzed campaign performance, refining strategies for optimal results.

Inspecting machinery and equipment to ensure safe operations and quality control. Installing and repairing conveyor belts and related machinery. Conducting regular maintenance on the machinery to prevent breakdowns.

10yrs Socio-Economic Development Program

Competency Based Training Industrial Maintenance Skills/Automotive Engineering Course Content: • Basic Welding. Was introduced to Shielded Metal Arc Welding,the safe way to weld and underwent a twodays welding practical workshop to be equipped with basic welding skills. • Basic Engineering Principles. Carried out filing, sawing, and chiseling activities. Trained on the use of pedestal drilling machineTrained on the use of pedestal grinder • Mechanical FittingCarried out various lubrication activities using the grease gun and grease cap• Industrial Pump MaintenanceCarried out maintenance activities on Warman centrifugal Pump and Volute Pump• Industrial Hydraulic & pneumaticMaintenance of Hydraulic & Pneumatic Valves and Cylinder/Actuators respectivelyTrained to be able to read Schematic diagrams and Troubleshoot. • Industrial Conveyor MaintenanceGeneral Conveyor Maintenance• Automotive Engineering:Fair knowledge in the following Automotive Engineering disciplines;Fuel System, Clutch and Transmission Systems, Drive shaft and Axles, Steering andSuspension System, Braking System, Introduction to Auto Electrics.

To train and equip leaners with basic knowledge of the 5 major fields of robotics.Understanding the 5 Primary Areas of Robotics;Operator interface.Mobility or locomotion.Manipulators & Effectors.Programming.Sensing & Perception.

Academic Support and Network Engineering Experience- Teaching Assistant and Demonstrator: - Assisted professors with teaching duties, led lab sessions, and supported students in understanding complex concepts. - Demonstrated expertise in subject matter, promoting student learning and academic success.- Technical Support and Network Engineering: - Troubleshot student admission portal issues, ensuring seamless access to university resources. - Designed and implemented network layout plans, expanding network coverage to previously inaccessible areas. - Installed and configured wireless access points, conducting thorough tests to ensure optimal network performance. - Worked as a Network Engineer, maintaining and upgrading university network infrastructure.- Research and Academic Support: - Served as Research Assistant, contributing to projects and studies under faculty guidance. - Functioned as Graduate Teaching Assistant, supporting graduate-level courses and students.