Migration of Power BI reports from multiple DMS systems into one consolidated view using Microsoft Fabric.Implementation of medallion architecture to construct lakehouses.Adjustment and creation of SQL, M and Dax queries to maximise efficiency of new reports

• Provide data and insights to a range of stakeholders including product, marketing and C-suite, helping to develop solutions to business problems. • Clearly present complex analytical findings, providing insights that drive business strategy refinement.• Collaborate with senior management to identify key performance indicators, trends, and opportunities that guide strategic initiatives.• Transform large and complex cloud-based data sets using SQL.• Data mine and perform analysis of customer behavior, market dynamics, and social trends to extract actionable insights that inform strategic decisions. • Develop dashboards using business intelligence tools (PowerBI and Tableau) to provide ongoing reporting for business initiatives.Applications: Snowflake, Excel, Tableau, Knime, Power BI

• Compliance Insights Resource• Querying our database joining CRM, Transactional, Communication and other Paddy Power and Betfair tables to extract clean data that can be used by the compliance team to fulfil regulatory requirements. • Generation and maintenance of SSRS reports to provide daily visibility and assurance to the compliance team on the performance of our controls.• Applications: Amazon Redshift, Microsoft Excel, Microsoft Visual Studio, Microsoft PowerPoint

Managed a client base of over 80 customers that have fallen into arrears on their finance repayments. Engaged with clients on a day to day basis over the phone and via email to find solutions to their credit situation.

Support & Deployment services, Global Out of Plan deptRoles involved:Analysing and reducing the open call backlog of Out of Warranty CustomersCustomer experience analysis. To improve the end to end support we give to our customers .

Airport Capacity analyst.Roles involved: Analysing and forecasting passenger flows through the airport. Forecasting airport capacity for parked aircraft.