Customer Intelligence Analyst
Perth, Western Australia, Australia
• Provide data and insights to a range of stakeholders including product, marketing and C-suite, helping to develop solutions to business problems. • Clearly present complex analytical findings, providing insights that drive business strategy refinement.• Collaborate with senior management to identify key performance indicators, trends, and opportunities that guide strategic initiatives.• Transform large and complex cloud-based data sets using SQL.• Data mine and perform analysis of customer behavior, market dynamics, and social trends to extract actionable insights that inform strategic decisions. • Develop dashboards using business intelligence tools (PowerBI and Tableau) to provide ongoing reporting for business initiatives.Applications: Snowflake, Excel, Tableau, Knime, Power BI