Plan, organize, and maintain operations for the company's IT Infrastructure in both cloud and on-prem solutions.Develop, maintain, support, and optimize key functional areas.

● Primary responsibility for design, architecture, and management of company’s cloud and on-prem enterprise server, storage, network, virtualization, and application infrastructure.● Amazon Web Services, Azure, Office 365, VMware, Google Suite● Conduct analyses of new technologies and make recommendations● Verify redundancies and backups of critical systems and data.

● Cloud Technologies: Amazon Web Services, Microsoft Office 365 / Azure AD, and Google Apps● Maintain hardware, software, and security policies on all corporate computer systems● Design and manage both physical and highly virtualized VMware server infrastructure.● Manage enterprise storage and SAN / NAS infrastructure (NetApp, Synology)● Manage enterprise Symantec security solutions including: Endpoint Protection Manager, Web Security Services, and Email Security.Cloud● Manage enterprise backup solution: Veritas NetBackup● Provide general IT support

Recent projects: - Configure new virtual network: 2012 Windows Domain Controller/File Server and 2012 Windows Server running Exchange 2010. Project included AD, GPOs, DNS, DHCP, Exchange, Spam Solution, Outlook Anywhere, OWA, SSL, MyDocuments folder redirection, implementation of best practices, and configuration of new desktops and laptops. - ISP Cutover: Cisco ASA Firewall configuration update of access rule restriction and WAN interface IP, External DNS MX and SPF record update, Outbound SMTP Smart-Host update. - BES10 server implementation co-existing with BESv5 mobile device synchronization. - Remote Desktop Gateway / Session Host server in a RDP/Terminal Services farm environment.Support - Provide support within the company on escalated issues applying to line of business applications, Exchange 2003/2007/2010, software and connectivity issues in Windows Server products, virtual environments, firewalls, and networks - Assisted in the troubleshooting and general maintenance of Windows servers - Document and configure new client networks implementing standards, make and configure recommendations based on best practices. - Common areas reviewed and configuration changes applied to include: - AD organization, GPO changes, External DNS records, Spam Solutions provider, Exchange send/receive connectors and logging, review/update firewall configuration, Server Roles, APC Powerchute configuration

• Lead engineer responded to a full range of support requests, including workstation and server issue resolution• Advanced into higher level support tasks such as configuring firewalls, troubleshooting complex networking issues, building/installing new servers (SBS, Terminal), troubleshooting MS Exchange 2003/2007 • Perform everyday management tasks that applied to Active Directory, Exchange, file and print servers• Responsible for providing desktop support for user workstations, including issue troubleshooting and resolution, application install, workstation deployments and upgrades, imaging, and security patching• Installation of new computers, joining to the domain, installation of line of business applications, and migrate user settings and files. • Ability to communicate clearly and effectively with end-users providing excellent communication skills and reassurance as well as expectation. • Configure and install Wireless Access Points for multiple clients based on needs including hotels, nursing homes, law firms, etc.• Company office moves including physical move of servers, workstations, network equipment, as well as updating external DNS email MX and domain A records, WAN and VPN addresses on company firewall etc• Cabling including running wires and crimping ends or terminating at wall plate, install and punch into patch panels, and work with phone system punch blocks.• Create Project proposals and Vendor quotes for servers, workstations, and networking equipment. Insuring requirements and compatibility are met in regards to software, licensing, and specifications before invoices and orders are placed.