Highly accomplished IT professional with a variable track record of working with complex IT projects and Teams. Practised in clarifying business requirements, performing gap analysis between goals and existing procedures, and designing process and system improvements to increase productivity and reduce costs. Strong interpersonal skills, highly adept diplomatically facilitating discussions and negotiations with stakeholders. Posses expert knowledge of software tools, products, procedures, and databases and brings years of experience as an IT Consultant engaged in different roles in analysis, design, develop, test, deploy and project support. Through these positions, I am able to offer a high level of technical knowledge, as well as a structured, results oriented approach to my work tasks.
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Project Coordinator / Scrum MasterTrust Faith It Aug 2022 - May 2024London, UkWhile pursuing a Master's degree in Canada, I engaged in part-time and project-based assignments for several companies in London, UK through a consulting firm.• Create and maintain project schedule and database documentation, and act as a liaison between all departments• Implemented technical solutions to support accounts receivable and billing functions, decrease system downtime, and mitigate loss of customers.• Completed user requirement analysis and feasibility studies. • Planned and managed all aspects of the agile team for Back Office Functions, and Credit Department requests.• Couch and facilitate agile teams.
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Technical Project Manager / Scrum MasterSuccess Software Services Aug 2020 - Dec 2021Ho Chi Minh City, Vietnam• Enabled agile team to increase its throughput through use of improved features and other high-collaboration approaches.• Facilitated test-driven development on all projects increasing quality.• Administered all Agile/Scrum processes; sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members on Agile process. -
Project Manager / Scrum MasterCambio Software Engineering Aug 2017 - Mar 2019Colombo, Western Province, Sri Lanka• Oversaw and managed processes leading to the development and simulation of healthcare models.• Helped to drive complex software projects to enhance companies’ success.• Partnered and collaborated with engineers to understand their goals.• Planned and lead global, cross-functional technology teams.• Led, coached and mentored the consulting teams on Agile and Scrum.
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Product ManagerTelecom Easy A/S. May 2014 - Dec 2016Malmo, Skåne County, SwedenProvide leadership and technical expertise in technology operations. Plan, organized, and evaluated information systems, collaborating with managers on requirements, costs, and timelines. Hire and manage IT personnel and contractors, overseeing the design, development, and administration of systems. Inspire coworkers to achieve goals and manage innovative change. Document business processes and actively participate in data and business modelling.
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Project Support ManagerTelecom Easy A/S. Aug 2011 - Apr 2014Malmo, Sweden• Provide instructions and guidance, answering inquiries and offering information to the team members • Monitor workflow and address issues, implementing resolution techniques to facilitate effective work • Create reports of progress, including detailed information and estimated completion tasks • Defined project scope and goals for responsible projects • Identify and recommend improvements to standard processes and procedures
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Business Analyst & Outsourcing ManagerCocopelli A/S Aug 2009 - Aug 2011Copenhagen, Capital Region, DenmarkDocumented the business process by identifying and analyzing system requirements. Actively participated in data and business modelling and managed all aspects of outsourcing. As a Business Systems Analyst, my responsibilities included:• Define business and functional requirements on behalf of the businesses• Work closely and effectively with business users to understand their business needs and opportunities to improve their processes and help them meet their business objectives. • Develop an excellent working relationship with business users and IT. • Provide customer-focused and responsive support to business needs. • Liaised between the development team, management, and end-users to analyze requirements -
Software Engineering ConsultantPoint Transaction Systems As Feb 2007 - Jan 2009Copenhagen Area, DenmarkFinancial industry's most advanced Windows-based ATM software applications using NCR’s APTRA Edge platform. Involved in the process from start to finish; analyzing, designing, developing, test implementation, troubleshooting and customer support. -
Software Engineering ConsultantSoftware Innovation – Part Of Tieto Group Oct 2004 - Jan 2006Copenhagen Area, Denmark• Analysis and Development: Analyzed, designed, and developed client-server software for CRM and document processing systems.• Maintenance and Enhancement: Maintained and enhanced existing programs by understanding client requirements and analyzing their business needs to optimize business processes.• Requirement Gathering: Conducted thorough business needs analysis and gathered requirements to drive software improvements.• Documentation: Created and maintained comprehensive programmatic documentation to ensure efficient project planning and execution.• System Management: Managed and documented system configurations to ensure seamless operations and accurate record-keeping. -
Software Engineering ConsultantSimcorp Oct 2002 - Apr 2004Copenhagen, Capital Region, Denmark• Designed and developed client-server software and CRM systems using Visual Basic, Oracle, Power Designer, Access, and Crystal Reports.• Developed new applications from inception to deployment, while maintaining and enhancing existing applications.• Created code adhering to system standards and best practices.• Analyzed methods to efficiently address software system requirements, ensuring optimal performance and reliability. -
Software Analyst ProgrammerDsb It Jan 1994 - Sep 2002Copenhagen, Capital Region, DenmarkDSB Data is one of the largest IT companies in Denmark, supporting the entire railway operations in the country.• Career Progression: Started as a Developer, quickly promoted to Analyst Programmer.• Contributed to various projects including Materiel Rolling Stock, Passenger Information System, Train Schedule Information System, Online Ticketing System, and Lost and Found Goods• Served as Developer, Technical Lead/Designer, and Team Lead.• Gained extensive knowledge of software development life cycle tools, procedures, and techniques.• Managed projects from conception through completion.• This role involved substantial hands-on development and project management, providing a strong foundation in both technical and leadership skills.
Stephen Daniel Skills
Stephen Daniel Education Details
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Msc Computing And Information Systems -
Urban Studies/Affairs -
Information Technology -
Management Information Systems, General
Frequently Asked Questions about Stephen Daniel
What is Stephen Daniel's role at the current company?
Stephen Daniel's current role is Scrum Master/Product Owner/PM.
What schools did Stephen Daniel attend?
Stephen Daniel attended University Of Greenwich, Sheridan College, Dtu - Technical University Of Denmark, Niels Brock.
What skills is Stephen Daniel known for?
Stephen Daniel has skills like Scrum, Itil, Windows Server, It Operations, Xslt, It Management, It Strategy, It Service Management, Enterprise Architecture, Servers, Sharepoint, Prince2.
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