Stephen Daniel Email & Phone Number

London, UK

• While pursuing a Master's degree in Canada, I engaged in part-time and project-based assignments for several companies in London, UK through a consulting firm.
• Create and maintain project schedule and database documentation, and act as a liaison between all departments
• Implemented technical solutions to support accounts receivable and billing functions, decrease system downtime, and mitigate loss of customers.
• Completed user requirement analysis and feasibility studies.
• Planned and managed all aspects of the agile team for Back Office Functions, and Credit Department requests.
• Couch and facilitate agile teams.

Ho Chi Minh City, Vietnam

• Enabled agile team to increase its throughput through use of improved features and other high-collaboration approaches.
• Facilitated test-driven development on all projects increasing quality.
• Administered all Agile/Scrum processes; sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members on Agile process.

Colombo, Western Province, Sri Lanka

• Oversaw and managed processes leading to the development and simulation of healthcare models.
• Helped to drive complex software projects to enhance companies’ success.
• Partnered and collaborated with engineers to understand their goals.
• Planned and lead global, cross-functional technology teams.
• Led, coached and mentored the consulting teams on Agile and Scrum.

Malmo, Skåne County, Sweden

Provide leadership and technical expertise in technology operations. Plan, organized, and evaluated information systems, collaborating with managers on requirements, costs, and timelines. Hire and manage IT personnel and contractors, overseeing the design, development, and administration of systems. Inspire coworkers to achieve goals and manage innovative.

Malmo, Sweden

• Provide instructions and guidance, answering inquiries and offering information to the team members
• Monitor workflow and address issues, implementing resolution techniques to facilitate effective work
• Create reports of progress, including detailed information and estimated completion tasks
• Defined project scope and goals for responsible projects
• Identify and recommend improvements to standard processes and procedures

Copenhagen, Capital Region, Denmark

• Documented the business process by identifying and analyzing system requirements. Actively participated in data and business modelling and managed all aspects of outsourcing. As a Business Systems Analyst, my.
• Define business and functional requirements on behalf of the businesses
• Work closely and effectively with business users to understand their business needs and opportunities to improve their processes and help them meet their business objectives.
• Develop an excellent working relationship with business users and IT.
• Provide customer-focused and responsive support to business needs.
• Liaised between the development team, management, and end-users to analyze requirements

Copenhagen Area, Denmark

Financial industry's most advanced Windows-based ATM software applications using NCR’s APTRA Edge platform. Involved in the process from start to finish; analyzing, designing, developing, test implementation, troubleshooting and customer support.

Copenhagen Area, Denmark

• Analysis and Development: Analyzed, designed, and developed client-server software for CRM and document processing systems.
• Maintenance and Enhancement: Maintained and enhanced existing programs by understanding client requirements and analyzing their business needs to optimize business processes.
• Requirement Gathering: Conducted thorough business needs analysis and gathered requirements to drive software improvements.
• Documentation: Created and maintained comprehensive programmatic documentation to ensure efficient project planning and execution.
• System Management: Managed and documented system configurations to ensure seamless operations and accurate record-keeping.

Copenhagen, Capital Region, Denmark

• Designed and developed client-server software and CRM systems using Visual Basic, Oracle, Power Designer, Access, and Crystal Reports.
• Developed new applications from inception to deployment, while maintaining and enhancing existing applications.
• Created code adhering to system standards and best practices.
• Analyzed methods to efficiently address software system requirements, ensuring optimal performance and reliability.

Copenhagen, Capital Region, Denmark

• DSB Data is one of the largest IT companies in Denmark, supporting the entire railway operations in the country.
• Career Progression: Started as a Developer, quickly promoted to Analyst Programmer.
• Contributed to various projects including Materiel Rolling Stock, Passenger Information System, Train Schedule Information System, Online Ticketing System, and Lost and Found Goods
• Served as Developer, Technical Lead/Designer, and Team Lead.
• Gained extensive knowledge of software development life cycle tools, procedures, and techniques.
• Managed projects from conception through completion.

Master'S Degree, Msc Computing And Information Systems

Master'S Degree, Urban Studies/Affairs

Bachelor Of Science - Bs, Information Technology

Bachelor Of Science - Bs, Management Information Systems, General