Stephen Daniel Email & Phone Number

Kansas City, Mo, Us

Parkville, Missouri, United States

I had the honor of getting to start the church that I now lead. I'm grateful for the awesome team of people that have helped along the way and I'm excited to see what God is going to do in the days ahead.

Kansas City, Missouri, United States

• Responsible for filling all Analytics roles for both internal openings and for contract or direct-hire clients.• Helped implement custom install of Bullhorn for Salesforce Applicant Tracking System.• Directly sourced, screened, and vetted dozens of roles through LinkedIn Recruiter.Roles recruited for include:• Business Analyst• DevOps Lead• Java Developer• Python Developer• Salesforce Developer• Kubernetes Engineer• Program Manager• Business Intelligence Analyst• Analytics Developer

Parkville, Mo

Culture & Engagement• Helped guide Culture Change to lead Evolytics to receive numerous culture awards such as Best Place to Work and Great Place to Work. • Implemented “Stay Interviews” between managers and their team members to help employees LOVE working at Evolytics. • Launched Mentor system for every new-hire’s first 6 months; reducing time-to-billability and increasing retention. Tactical HR• Built Evolytics’ first Compensation Benchmark grid curating my own data from online sources and over a hundred phone screens.• Partnered with Directors to create a college hiring program that rapidly launches new grads into Analytics Consulting careers. Still boasts a 92% retention rate over the last 4 years of its existence.Systems• Built an internal employee site for training, onboarding, recognition, and more through Google Sites.• Implemented two Applicant Tracking Systems: GoogleHire & ClearCompany and trained Hiring Managers to use them.• Streamlined the Onboarding Process by implementing the project management software Mavenlink.Recruitment• Handled the majority of the recruiting and hiring as the company grew from 25 to 70 employees over a 4-year time frame. Mostly hiring positions within the Analytics industry.

Fort Worth, Tx

• Provided HR Consulting for internal employment & benefits processes• Performed full HR Audit for employment law compliance • Developed Employee Manual• Created reporting for internal assimilation and giving metrics• Staff Leader of several serving teams. Leading leaders of volunteers. ~90 volunteers weekly.• Facilitated internal training program called Horizon (20 participants, 6 leaders)• Preached on Sundays as needed (~once per quarter)• Lead an 8-person team on a 10-day mission trip to Germany

Dallas/Fort Worth Area

• Coached managers to lead their teams effectively.• Developed behavioral-based interview questions based upon job requirements.• Lead in investigating and resolving dozens of ethics tickets and employee relations issues.• Served as a liaison between Walmart Associates and the various systems and departments within Walmart.• Created the training content for a half-day New-Hire Orientation (NHO) and then conducted NHO approximately once per month.• Handled payroll and benefits issues for all associates using Walmart’s HRIS.• Responsible for all other Human Resources issues for a Call Center of 180 hourly associates and 20 salaried associates.

Fort Worth, Tx

• Responsible for overall profitability of Sales-oriented Call Center with 25 seats. • Developed “High-Performance Commission Structure,” aligning the Representative’s goals with Business Goals (Key factor in increasing Revenue per Sales Call by 40%).• Reported weekly to C-level leadership on activities in the Call Center.• Implemented and maintained a cutting-edge cloud-based phone system while reducing telephony costs by 22%.• Built Workforce Management systems for call volume forecasting and staff scheduling. • Supervised two Sales Managers, one Customer Service Manager and a Call Center Operations Assistant.• Coached team leaders to handle disciplinary and mentoring issues effectively.• Presented data-driven improvement plans to Senior Management for feedback.• Implemented plans until completion while gaining buy-in from all stakeholders.

Fort Worth, Tx

• First dedicated Human Resources employee in a growing start-up business (20 to 50 employees in three years).• Built and ran all HR processes: Payroll, Benefits Administration, Recruiting, Training and Development.• Wrote the first employee handbook and a myriad of other employment documents.• Led company-wide effort to document Core Values and engaged all employees to get buy-in to avoid a decline in culture-quality during rapid business growth.• Built intranet site to provide easy employee access to training materials and employment documents.• Built first employee database in MS Access• Constant focus on Corporate Culture leading to development of:o Employee recognition systemso 20-page culture document used in the hiring processo Core Value videos produced by all employeeso Numerous corporate events that promoted the cultureo “Stay-Interview” process

Fort Worth, Tx

• Handled inbound Sales and Customer Service calls for a Dental Discount membership product.• Built rapport with customers and identified their needs pertaining to dental health.• Advised customer toward specific dental plans based on stated needs.• Asked for the sale and provided excellent customer service beyond the sale.• Implemented training given by coaches to improve closing rate and average sale price.

Business Management, Business Administration And Management, General

Master Of Divinity - Mdiv