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Stephen Das is listed as Testing Analyst @ Tata Consultancy Services | Software Testing Foundations, Agile Testing, Bug Writing and Management. Worked on Tools like JIRA, ServiceNow, JILE and SAP. based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Stephen Das.
Stephen Das previously worked as Testing Analyst at Tata Consultancy Services and Senior Process Associate at Ricoh India Pvt Ltd.. Stephen Das holds Bachelor'S Degree, B from St. Xavier'S College (Autonomous), Kolkata.
As a testing analyst at Tata Consultancy Services for over six years, I have gained expertise in functional testing, system integration testing, and portal testing for various IT service management projects. I have also acquired multiple software testing certifications from LinkedIn, demonstrating my commitment to learning and improving my skills.I am proficient in agile methodology and scrum, and I use tools like JIRA, JILE, Service Now, and SAP to perform test case preparation, execution, and defect resolution. I collaborate with cross-functional teams and stakeholders to ensure the quality and delivery of the software solutions. I am passionate about customer satisfaction and retention, and I always strive to meet and exceed their expectations.
A career timeline built from the work history available for this profile.
India
Good Experience in ITSM, Portal, Manual Testing and Service Now (Manual and Automated Testing Framework ATF). Knowledge of all phases of Software Testing Life Cycle(STLC), Defect life cycle and Agile Methodology. Knowledge in Email notifications, reports. Test Case preparation for Test Scenarios and Executing them.
West Bengal, India
Handling Emails of the Customers, making Outbound Calls and Training the freshers
Pune, Maharashtra, India
Provided additional materials to enhance training.Developed long-term training strategies for new and existing employees across multiple departments.Delivered training programmes within allocated timeframes.
North 24 Parganas, West Bengal, India
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets. Handling Incoming Calls, making outbound call
West Bengal, India
Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.Assisted customers with product-related questions, feedback and complaints.
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Stephen Das is listed as Testing Analyst @ Tata Consultancy Services | Software Testing Foundations, Agile Testing, Bug Writing and Management. Worked on Tools like JIRA, ServiceNow, JILE and SAP..
Stephen Das is based in Kolkata, West Bengal, India.
Stephen Das has worked for Tata Consultancy Services, Ricoh India Pvt Ltd., Exl Services Pvt Ltd, and Bnke Solutions Pvt Ltd.
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Stephen Das holds Bachelor'S Degree, B from St. Xavier'S College (Autonomous), Kolkata.
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