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Stephen Decker is a Engineering Manager at Google at Google. He possess expertise in technical support, customer service, microsoft office, software installation, computer hardware and 19 more skills. Colleagues describe him as "I had the privilege of working with Stephen during my time at Zipcar. Stephen was always very knowledgeable and approachable. He never turned anyone way and could always find time to help people seeking his vast knowledge. Stephen is a git expert and eventually left the QA group to work on the dev operations team which as in charge of maintaining the Zipcar infrastructure. While in the QA group Stephen attended a class that I was giving on Ruby and Watir automated testing. I was very impressed how quickly Stephen picked up the coding and I didn't really have to provide any extra help to him during the training. Stephen had an issue with his installation during the training and after fixing it he went out of his way to help another co-worker fix the same problem the next day so as always he went above and beyond the call of duty. Anywhere Stephen goes he will do well so if you are looking for a great employee who understands Quality Assurance and how to maintain infrastructures Stephen is your best bet!"
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Engineering ManagerGoogle Feb 2021 - PresentMountain View, Ca, Us -
Engineering Manager In Device SoftwareFitbit Jul 2019 - PresentSan Francisco, California, Us -
Qa Lead For Fitbit Developer PlatformFitbit Jul 2016 - Jul 2019San Francisco, California, Us -
Senior Quality EngineerFitbit Inc Jun 2016 - Jul 2019
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Qa EngineerTwitter Jul 2013 - Jun 2016San Francisco, Ca, Us● Exceptional attention to detail, communication and collaboration skills.● Work in an Agile/Scrum/Kanban environment.● Analyze requirements, design, & review acceptance test criteria, develop & maintain test cases.● Tested cross platform on Android, iOS, & Web. Primary focus now is on backend services.● Led/coordinated QA effort for a number of major professional video and monetization projects.● Constantly working to improve the QA/Dev process.● Mentored new/junior/senior QA team members.● Dabbled in writing automated tests for some backend services. -
Systems Administrator, DevopsZipcar Jan 2013 - Jul 2013Boston, Massachusetts, Us● Used Jenkins to automate releases for internal mail template system● Started building an automated test environment with Jenkins and existing unit tests● Fixed fleet build tools that create and rename fleets● Overseeing/Guiding IVR team to make system improvements to assist with IVR release automation● Member of the on-call support team for all production systems● Trained DevOps team to perform and improve production releases -
Qa/Release EngineerZipcar Nov 2010 - Dec 2012Boston, Massachusetts, Us● Provided QA support for multiple major projects including: 1) Worked closely with internationalization team to lay groundwork for foreign language support 2) Tested code for internationalization, integration, and core team to successfully launch our presence in Spain 3) Integral member of the core team that began work on moving outdated infrastructure to a new platform● Collaborated with Engineering and IT to push major projects across the finish line● Responsible for a portion of training and internal team assistance● Deep familiarity with technical aspects of the zipcar application across multiple platforms● Implemented new source control branching scheme with Git● Responsible for all production code releases since April 2012● Drove release process improvements, such as better database job monitoring, scripts to reduce impact database jobs have on release upgrades● Adhoc troubleshooting production database releases with sqlplus● Deployed new Jenkins server for javascript development● Resolved permission and umask issues with Linux -
Is EngineerZipcar Sep 2009 - Sep 2011Boston, Massachusetts, Us● Technical Support for 350+ users via telephone, workstation interaction, and remote support technologies● Managing mobile device and office phone support● Implemented Request Tracker from CentOS install to production release● Travel to remote locations to update, maintain, and improve network setups● Help Desk authority on the Zipcar admin site● Overall support for Windows, Exchange, and Telco systems● Use Nagios to send, receive, and respond to alerts for various systems● Assisting with implementation and administration of Polycom experience● Building domain controllers and maintaining the AD environment -
Technical Support AnalystHarvard Business School Publishing Company Jan 2007 - Jun 2009● Technical support of 300+ users via telephone, workstation interaction, and remote support technologies● Integral member of support staff that services 6,800+ calls annually● Maintenance and deployment of desktops, laptops, and workstations● Manage and support Quality Solutions● Responsible for training new Interns● Manage and maintain ghost images● Support technical needs for meetings and presentations
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Customer Service ManagerSears Automotive Sep 2002 - Feb 20062003-2005● Managed 6-8 employees per shift● Handled customer questions, concerns and complaints, resolving all issues● Responsible for cash out of over $8,000 daily, balancing cash and check receiptsSales 2002-2006● Consistently exceeded sales goals● Trained new sales hires● Completed customer sales and purchases through POS system● Stocked and put together displays to help push products
Stephen Decker Skills
Stephen Decker Education Details
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Northeastern UniversityMarketing -
Suny OrangeBusiness Administration 2002-2005
Frequently Asked Questions about Stephen Decker
What company does Stephen Decker work for?
Stephen Decker works for Google
What is Stephen Decker's role at the current company?
Stephen Decker's current role is Engineering Manager at Google.
What is Stephen Decker's email address?
Stephen Decker's email address is sd****@****bit.com
What is Stephen Decker's direct phone number?
Stephen Decker's direct phone number is (877) 623*****
What schools did Stephen Decker attend?
Stephen Decker attended Northeastern University, Suny Orange.
What skills is Stephen Decker known for?
Stephen Decker has skills like Technical Support, Customer Service, Microsoft Office, Software Installation, Computer Hardware, Networking, Windows Vista, Mac Os, Sales, Laptops, Linux, Workshop Facilitation.
Who are Stephen Decker's colleagues?
Stephen Decker's colleagues are Marlon Bustamante, Zach Schirmer, Paul Murray, Gs Hd, Long Nguyen, Dustin Sparks, Kelsey Jack.
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