Osc Client Support Analyst
CurrentInstall and update Operating Systems on desktops and laptops.Install vendor critical and security patches and updates.Maintain desktop imaging procedures using PXE boot.Hardware refresh, break/fix and re-imaging of new and existing PC s and laptops.Troubleshoot basic PC and peripheral functions.Provide support for all user IT support issues and work with available resources, hardware and software vendors to provide effective solutions, break/fix and problem… Show more Install and update Operating Systems on desktops and laptops.Install vendor critical and security patches and updates.Maintain desktop imaging procedures using PXE boot.Hardware refresh, break/fix and re-imaging of new and existing PC s and laptops.Troubleshoot basic PC and peripheral functions.Provide support for all user IT support issues and work with available resources, hardware and software vendors to provide effective solutions, break/fix and problem resolution.Maintain and manage desk phones with the Cisco Call Manager Administration. Show less