Stephen Devine
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Stephen Devine Email & Phone Number

Systems Analyst at The Hospital for Sick Children at The Hospital for Sick Children
Location: Clarington, Ontario, Canada 4 work roles 2 schools
1 work email found @sickkids.ca LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@sickkids.ca
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Role
Systems Analyst at The Hospital for Sick Children
Location
Clarington, Ontario, Canada
Company size

Who is Stephen Devine? Overview

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Quick answer

Stephen Devine is listed as Systems Analyst at The Hospital for Sick Children at The Hospital for Sick Children, a company with 5682 employees, based in Clarington, Ontario, Canada. AeroLeads shows a work email signal at sickkids.ca and a matched LinkedIn profile for Stephen Devine.

Stephen Devine previously worked as Systems Analyst at The Hospital For Sick Children and Systems Administrator at The Hospital For Sick Children. Stephen Devine holds Network Specialist Diploma from Cdi College.

Company email context

Email format at The Hospital for Sick Children

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{first}.{last}@sickkids.ca
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AeroLeads found 1 current-domain work email signal for Stephen Devine. Compare company email patterns before reaching out.

Profile bio

About Stephen Devine

I am a dedicated IT Professional with a wide-ranging ITSM skill-set with over 15 years progressive experience in a large complex enterprise environment. I am fluent in all aspects and methodologies of service delivery and service operation. I have extensive experience in Incident, Problem, Change, Asset and Knowledge Management. I have continually focused on developing excellent data analysis and business process improvement skills. A proven hands-on problem solver, I leverage Root Cause Analysis to identify key issues and design solutions that lead to cost-savings. Furthermore, I have exceptional planning and implementation capabilities, have been the solutions architect on several production systems and I am the author of many key service improvement initiatives.

Listed skills include Customer Service, Healthcare, Research, Hospitals, and 7 others.

Current workplace

Stephen Devine's current company

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The Hospital for Sick Children
The Hospital For Sick Children
Systems Analyst at The Hospital for Sick Children
toronto, ontario, canada
Website
Employees
5682
AeroLeads page
4 roles

Stephen Devine work experience

A career timeline built from the work history available for this profile.

Systems Analyst

Current

Toronto, Canada Area

  • Provided subject matter expertise and strategic leadership for the Support Operations (SO) division. Responsible for the process design of incident and problem resolution services. Directed the SO team to ensure.
  • Responsible for communications for all stakeholders to ensure best practices for service delivery.
  • Technical lead and process engineer for the ITSM software replacement (BMC Footprints Service Core). Activities included vendor selection, design and setting project management activities.
  • System Administrator of Footprints with responsibility for expansion and customization of platform into non-IT areas. Created complex SQL views and stored procedures to enhance system reporting capabilities. Initiated.
  • Designed, wrote and implemented a.NET middleware solution to maintain CI’s in organization’s CMDB. Also created the supporting SQL views necessary to aggregate the data.
  • Designed, wrote, implemented and enhanced existing Asset Management solution, writing a.NET front end as well as designing new SQL tables for database. The solution leveraged innovative use of hand-held scanners as.
Jan 2014 - Present

Systems Administrator

Toronto, Canada Area

  • Designed, wrote and implemented a.NET machine deployment solution that automated the assetmanagement process. Solution has been in production for three years and has generated significant cost savings.
  • Acted as System Administrator on several systems including Avaya Contact Centre 7 and Magic Help Desk.
  • Level Three technical lead for all Support Operations Staff.
  • Mitigated and solved escalations with urgency and determination.
  • Created multiple custom applications and scripts to replace manual support processes, improving incident resolution.
  • Senior technical writer of multiple solutions on various platforms.
Feb 2010 - Mar 2015

Service Desk Team Lead

Toronto, Canada Area

  • Process designer for support initiatives. Authored hundreds of technical support and process documents for IT staff and Hospital employees.
  • Responsible for training, hiring and mentoring of Service Desk staff.
  • Created an innovative real-time reporting solution that greatly reduced SLA breach rates.
  • Provided services such as technical support, mobile device management, encrypted storage management and processing security and Service Requests.
  • Second level technical lead.
  • Incident and Problem Management analyst.
Jun 2005 - Feb 2010

Service Desk Analyst

Toronto, Canada Area

  • Thrived in a high-volume technical call centre. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues.
  • Consistently awarded for communicating effectively with both technical and non-technical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.
  • Authored documentation for the internal support database as well as end user support documentation.
  • Lotus Notes Support/Administration, Mac/Windows/MS Office client support, clinical application support. Provided onsite training for Windows/Macintosh Applications.
Jul 2001 - Jun 2005
Team & coworkers

Colleagues at The Hospital for Sick Children

Other employees you can reach at sickkids.ca. View company contacts for 5682 employees →

2 education records

Stephen Devine education

Network Specialist Diploma

Cdi College
FAQ

Frequently asked questions about Stephen Devine

Quick answers generated from the profile data available on this page.

What company does Stephen Devine work for?

Stephen Devine works for The Hospital for Sick Children.

What is Stephen Devine's role at The Hospital for Sick Children?

Stephen Devine is listed as Systems Analyst at The Hospital for Sick Children at The Hospital for Sick Children.

What is Stephen Devine's email address?

AeroLeads has found 1 work email signal at @sickkids.ca for Stephen Devine at The Hospital for Sick Children.

Where is Stephen Devine based?

Stephen Devine is based in Clarington, Ontario, Canada while working with The Hospital for Sick Children.

What companies has Stephen Devine worked for?

Stephen Devine has worked for The Hospital For Sick Children.

Who are Stephen Devine's colleagues at The Hospital for Sick Children?

Stephen Devine's colleagues at The Hospital for Sick Children include Shivali Kapila, Maya Yevel, Biljana Ljubicic, Catie Foster, and Sandra Pong.

How can I contact Stephen Devine?

You can use AeroLeads to view verified contact signals for Stephen Devine at The Hospital for Sick Children, including work email, phone, and LinkedIn data when available.

What schools did Stephen Devine attend?

Stephen Devine holds Network Specialist Diploma from Cdi College.

What skills is Stephen Devine known for?

Stephen Devine is listed with skills including Customer Service, Healthcare, Research, Hospitals, Management, Healthcare Information Technology, Strategic Planning, and Data Analysis.

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