Stephen Dickinson Email and Phone Number
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Seasoned leader in business operations, sales operations, and project management. As the Director of Business Operations at Telestream, I oversaw the operational and financial aspects of the company's products and services for the digital video industry, which include media processing, workflow orchestration, live capture, streaming, production, and video quality assurance. My roles at Avid, Diversified, and Grass Valley were focused on delivering sales results in both direct sales and in presales teams.In 2024, I started working in the non-profit sector as the director of operations at a 501c3 that provides food, clothing, and financial assistance to families experiencing hardship in the greater Birmingham, Alabama metro area. My mission throughout my career has always been to help an organization achieve its strategic goals and deliver value to its customers and stakeholders. I leverage my expertise in business analysis, reporting, forecasting, budgeting, and contract negotiation to optimize the performance and profitability of the company. I also collaborate with cross-functional teams and partners to ensure the quality and satisfaction of the company's solutions and services. I am passionate about innovation, excellence, and customer success in the digital video domain.
Oak Mountain Mission Ministries Inc
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DirectorOak Mountain Mission Ministries Inc May 2024 - PresentPelham, Alabama, United States
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Director Of Business OperationsTelestream Jul 2020 - Sep 2023Birmingham, Alabama, United StatesFor over 20 years, Telestream has been at the forefront of innovation in the digital video industry. The company develops products for media processing and workflow orchestration; live capture, streaming, production and video quality assurance; and video and audio test solutions that make it possible to reliably get video content to any audience regardless of how it is created, distributed or viewed. Telestream solutions are available on premises or in the cloud as well as in hybrid combinations. -
Director, Presales Program ManagementAvid Technology Sep 2017 - Jul 2020Burlington, Ma -
Sales Operations ManagerDiversified. Feb 2016 - Sep 2017Atlanta, GeorgiaResponsible for the Financial Planning and Analysis activities which include the planned development of business intelligence reporting capabilities to manage both sales channel activities and profitability. Responsible for the overall PMO activities of the integration of all Diversified companies (DSI Video, Diversified Media Group, The Systems Group, Technical Innovation). Responsible for managing sales operations and on going operational efficiency work efforts to improve overall sales processes and improve sales performance. Diversified is an industry leader in custom solutions and managed services for a broad spectrum of media delivery challenges. They specialize in the use of technology for complex and scalable professional broadcast, corporate communications, experiential design and digital signage networks that provide businesses with the enhanced capability of creating, managing and monetizing original digital content. -
Sales Operations ManagerTechnical Innovation, A Diversified. Company Jan 2015 - Feb 2016Atlanta, GeorgiaResponsible for managing sales operations and on going operational efficiency work efforts to streamline sales processes and enhance overall sales performance. Responsible for the Financial Planning and Analysis activities which include the planned development of business intelligence reporting capabilities to manage both sales channel activities and profitability.As of 2016, Technical Innovation merged with Diversified. The combined organization has combined annual revenues of $450 million. The business is comprised of audio/visual/broadcast systems design and integration in the broadcast, corporate, government agencies, universities and church markets. -
Regional Director - Client ServicesAllconnect May 2014 - Dec 2014Greater Atlanta AreaOversees key utility client account relationships in order to achieve call volume, revenue, and P&L target goals. Allconnect is a leading national 3rd party sales channel and assists the utility’s consumer customers in setting up other home services (Internet, TV, Phone and Home Security) after starting service with utility.Allconnect’s 30+ utility partners generate over 3+ million call transfers from movers to Allconnect. Utility partners represent 9 of the top 15 Fortune 500 utilities and cover over 54M U.S. households. -
Senior Director, North America And Latin America Sales OperationsGrass Valley Feb 2012 - Jun 2014Norcross, Georgia• Product Revenue and Sales Forecasting• Channel Management• Strategic Planning, including Business Plan & Sales Strategy Development.• Operational and Sales Channel Optimization -
Director - Customer CareGoodcents Jul 2008 - Feb 2012Oversees Client Customer Care and Call Center operations and serves as a Client Relationship liaison for existing and new clients -
Project Manager - BroadbandAt&T Jan 2007 - Dec 2007Project Manager – Broadband Repair Centers Led two projects to modernize the work activities for AT&T's broadband repair service centers for both commercial and residential customers. These efforts resulted in the elimination of the equivalent of 250 full time positions (out of 2,000) without sacrificing customer service levels. -
Network Operations ManagerBellsouth Telecommunications Aug 1990 - Dec 2006Network Operations Manager Directed teams that developed improvements in business processes which were implemented among BellSouth operations teams comprising 5,000 employees. Operations Manager - CollectionsRe-designed and initiated an aggressive subscription fraud policy pertaining to long distance related accounts receivable. I was responsible for directing the daily operations of the Alabama and Mississippi collections centers located in Birmingham, Columbus, and Jackson which included a 250 person team comprising both managerial and unionized non-managerial employees. Finance Manager / Accounting Manager. Held accounting and finance positions for over five years in both regulated and unregulated businesses.
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Finance Manager / Accounting ManagerBellsouth Telecommunications Jan 1990 - Jan 1996Managed corporation accounting and financial analysis for regulated and unregulated telecommunications companies.
Stephen Dickinson Skills
Stephen Dickinson Education Details
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Business Administration -
Accounting -
Vestavia Hills High SchoolHigh School Degree -
Vestavia Hills High School
Frequently Asked Questions about Stephen Dickinson
What company does Stephen Dickinson work for?
Stephen Dickinson works for Oak Mountain Mission Ministries Inc
What is Stephen Dickinson's role at the current company?
Stephen Dickinson's current role is Sales Operations | Business Operations | Financial Planning and Analysis | 501c3 Non-Profits.
What is Stephen Dickinson's email address?
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What is Stephen Dickinson's direct phone number?
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What schools did Stephen Dickinson attend?
Stephen Dickinson attended Samford University, Harding University, Vestavia Hills High School, Vestavia Hills High School.
What are some of Stephen Dickinson's interests?
Stephen Dickinson has interest in Children.
What skills is Stephen Dickinson known for?
Stephen Dickinson has skills like Process Improvement, Crm, Management, Leadership, Strategic Planning, Telecommunications, Project Management, Account Management, Forecasting, Business Analysis, Budgets, Business Process Improvement.
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