Stephen Diederen Email & Phone Number

Belgium

Brussels Area, Belgium

Belgium

Business development of NRB Software Factory covering local and nearshore ressource, project and sourcing solutions under fixed price or Time & Means contracts.Management of local ressources on several technologies (Java, .NET, Powerbuilder ...).

Liège Area, Belgium

Service Line Manager for all application maintenance and run Services (50 FTE's).Multi-clients organisation and wide technological landscape (various package, Java, IBM mainframe, Cobol) under Time &Means and fixed price contracts.Close SLA and SLR management.

Liège Area, Belgium

Service Line manager for ADM services (+/- 20 FTE's). Wide application landscape (IARD back-end & front-end, accounting & finance, HR ...)Program Manager for a strategic web content platform (Insurance products) including complex back-end integration (ESB). (3000 Man/Days, 2,5 Mio€)

Liège Area, Belgium

Responsible of Strategic projects for a major insurance company:Integration of an HR Package, Pension Fund IT system interfacing.Management of global project delivery quality, risks and budget. Management of internal and external stakeholders (Client, sub-contractors, ...)Certified Scrum Master

Brussels Area, Belgium

Coordination and management of several medium size IT projects. Among other, set-up of IT systems to support upcoming debit card SEPA transactions

Brussels Area, Belgium

Client Data Management Regulatory program: Customer acceptance and review process for Legal entities in the context of Anti Money Laundering audit recommendations implementation.Set-up, validation and implementation of multiple language questionnaires in a CRM system, supported by a validation process.Integration of a new Risk score assessing Model in the customer review process.Main tasks: Operational support for the internal project manager  Business analysis: Workshop organization (requirements elicitation), Business requirements documentation and validation, process design Testing: Test plan and test approach definition, Test coordination, Test cases preparation, Test execution and reporting Change Management

Brussels Area, Belgium

MPE is a reference in the supply of assembly for the nuclear and defense industry.Main tasks: Commercial activities: contract management, sales development, quotations set-up, market analysis (clients and competitors) Project managers coordination and follow-up: client interface, planning aggregation and follow-up, work in progress estimations Financial reporting: Monthly reporting of accounting and production figures for group consolidation purpose People Management: management of 45 FTE Budget and capacity plan Shareholder report

Brussels Area, Belgium

Main tasks: Project Manager: project initiation document, Business Case validation, planning set-up and follow-up, risk and issues identification and control, reporting Business analyst: requirements documentation, business and technical analysis, testing organisation, change management Workshop organization in a multicultural environment, Management presentation and reporting, Functional analysis People Management: management of assigned applications responsible Management reporting: set-up and communication of dashboards, steering presentationsAssignments: Securities Handling / Cash and securities reconciliation: Implementation of a new system and process to improve efficiency and controls on a X-Border platform (Retail and Private banking customers within three domestic markets)  Securities Handling /Tax handling: implementation of new legal rules, including European Saving Directive), identification of eligible clients, new computation model Securities Handling / Integration project in the context of platforms merge: set up of a service offering Matrix listing for each Business Lines and markets, all process and products covered.

Liege Area

Site manager of a medium size company active in the food industry Day-to day general management of the company: Production, logistic, human resources, accounting, quality Set-up and management of operational dashboard and performance analysis People Management

Master, Business Administration

Education record

Education record