Accomplished retail leader with extensive experience in operations, site selection, event management and grand openings. I've worked in several retail capacities with a proven track record of delivering sales, profit and ROI goals. Know for building collaborative teams and cross functional relationships, I have successfully managed the opening of 70 stores and 40 events. A team player who would be a valuable addition to any retail environment.
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General Manager Merchandising Operations SpecialistNew Balance Athletics, Inc. Jan 2019 - Dec 2020* Served as Clearance buyer for 78 stores with sales of $150M• Increased sales ($7.5M) and Gross Margin ($4.5M) 40% and 30% respectively over LY• Boosted unit sales by 50% over LY – sold over 200,000 units• Influenced size curves and merchandising mix with detail analysis and reporting -
General Manager New Store Development & EventsNew Balance Athletics, Inc. Jan 2014 - Dec 2018• Managed the execution of 27 new store openings and 43 running events over the 4 years• Created a store opening manual that is the standard for all new stores• Improved speed to open from 9 days to 7 days• Received Team of Quarter award in 2015 for the execution of the NB Outdoor Nationals• Reduced dollars per square foot on 20 of the 27 new store openings saving $400K -
General Manage New Store DevelopmentNew Balance Athletics, Inc. Jan 2012 - Dec 2014• Oversaw the addition of 27 new stores in 3 years growing to 45 total stores with a volume of $87M• Managed 2 store development associates and 2 store planning associates• Led the real estate process – site selection, leasing, construction and opening• Saved over $250K vs. store construction budget by reducing dollars per square foot for build out• Negotiated with developers and increased tenant allowance, gaining $215K in build out costs• Negotiated 10% rent in struggling stores which turned them into profitable locations -
General Manager Retail OperationsNew Balance Athletics, Inc. Jan 2002 - Dec 2011• Grew division from 5 stores with $13M in volume to 18 stores with $45M in volume• Managed all aspects of new store openings including site selection, construction management, store setup and grand opening for 7 of the new stores. 5 of 7 stores achieved ROI in less than 3 years.• Drove division to a 150% net contribution increase in 2011• Implemented various operational standards including mystery shops, operational audits and traffic counters that improved the consumer experience and tightened store operations• Developed and executed a store reorganization plan for compensation and bonus that resulted in $200K savings for the division• Nominated for 2010 VRN best overall outlet chain -
Merchandising ManagerNew Balance Athletics, Inc. Jan 1999 - Dec 2002• Led merchandising team of 3 buyers managing 5 factory outlet stores totaling $13M in volume• Maintained a $100K advertising and production budget to market the 5 stores• Enhanced the store shipment process with traffic department resulting in more organized, faster shipments -
MerchandiserNew Balance Athletics, Inc. Jan 1997 - Dec 1999• Managed men’s and women’s footwear for 3 factory outlet stores totaling $8M in volume• Oversaw sales planning, buying and allocation• Increased store sales and profitability each year and met all merchandising GM and unit goals -
Store ManagerNew Balance Athletics, Inc. Mar 1995 - Dec 1997• Managed $4M store with staff of 25• Increased sales 20% YOY and maintained a 10% net contribution• Built the business into a reputable retail destination -
Store ManagerThunder-The Sports Source Jan 1991 - Mar 1995Hired as a sales associate with responsibility managing the footwear department. Customer service oriented associate who quickly gained repeat customers for footwear and tennis knowledge. Built knowledge of several vendors, learned the merchandising and buying functions of the position and earned a promotion to manager. -
Management Training ProgramDepot Distributors Of New England Jul 1987 - Dec 1990Worked in several capacities as the company’s first Management Training Program employee. Gained a clear understanding of all elements of a distribution company through working 6 months at a time in different departments.
Stephen Dix Education Details
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Bentley UniversityMarketing/Management
Frequently Asked Questions about Stephen Dix
What is Stephen Dix's role at the current company?
Stephen Dix's current role is General Management | Operations | Site Selection | Store Openings |Multi-Talented Retail Leader.
What schools did Stephen Dix attend?
Stephen Dix attended Bentley University.
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