Steve Downer Email & Phone Number

Greater Seattle Area

Vice President and General Manager; including: • Category Teams are the P&L leaders and own the Customer, Selling Partner and Brand experience across our storefronts. Categories include Computers, Information Technology, Wireless, Home Entertainment, Software, Video Games, Cameras, Audio Accessories, Musical Instruments, Office Products, Automotive, and Business/Industrial/Scientific products; each of which are multi-billion dollar, rapidly growing, businesses.• CE Tech, DSV, ARCX and RBS Tech are each high-powered product, engineering (software development), and design teams responsible for end to end user experience. Our work engages the full stack of technology that powers Amazon.com, providing the best CX through innovative shopping experiences that span search, detail page, payment processing, cart, and check out with a relentless focus on automation and machine learning.• The Amazon Customer Excellence System (ACES) team identifies operational waste and removes it through process improvement and automation; simplifying workflows and generating Free Cash Flow. ACES leads BI-as-a-Service (BIaaS) and develops internal automation tools that improve collaboration and productivity across North America and WW.• Retail Business Services (RBS) is a global organization maniacally focused on improving CX and enabling our Selling Partners to seamlessly grow their business WW through product innovation, defect elimination, listing quality and store operational efficiency.• Strategic Account Services (SAS) partners with brands in new ways to help take their business to the next level; including premium services, solutions, and support focused on brand growth and striving for a positive selling partner experience operating on Amazon.com.• Amazon Renewed is the world’s most trusted store for high-quality and like-new refurbished products. Selling Partners make a positive impact on our planet through reuse and resale of high quality refurbished products.

Seattle, Washington, United States

Director and General Manager of the Consumer Electronics (CE) organization for Amazon.com (including end to end P&L leadership). The organization consists of: • CE Category Teams are the P&L leaders and own the Customer, Selling Partner and Brand experience across our storefronts. CE product categories include Computers, Information Technology, Wireless, Home Entertainment, Software, Video Games, Cameras, Audio Accessories, Musical Instruments, and Office Products; each of which are multi-billion dollar, rapidly growing, businesses.• CE Tech and DSV are each high-powered product, engineering (software development), and design teams responsible for the end to end user experience for CE customers on Amazon. Our work engages the full stack of technology that runs Amazon.com, providing the best CX through innovative shopping experiences that span search, detail page, payment processing, cart, and check out with a relentless focus on automation and machine learning.• The ACES (Amazon Customer Excellence System) team identifies operational waste and removes it through process improvement and automation; simplifying workflows and generating Free Cash Flow. ACES leads BI-as-a-Service (BIaaS) and develops internal automation tools that improve collaboration and productivity across North American Category Leadership.• The Amazon Renewed team leads a global, multi-billion dollar business, that is the world’s most trusted store for high-quality and like-new refurbished products. Selling Partners who meet our performance bar make a positive impact on our planet through reuse and resale of high quality refurbished products.

Seattle, Wa

Director and General Manager for Amazon Business Pricing, Selection and Supplier Tools. Amazon Business is a purchasing solution that equips leaders to reshape their buying processes regardless of whether you are a small business, a large enterprise, or in the public sector. As the GM for Pricing, Selection and Supplier Tools, I led an organization consisting of business leadership, product management, software engineering, and operational excellence teams with the mission of providing the best selection, convenience and value to business customers worldwide; including disruptive solutions for business procurement for this fast growing, multi-billion dollar business.business.amazon.com

Seattle, Wa

As Category Leader and General Manager for the PC and IT business on Amazon.com, I led the end to end P&L for this double digit multi-billion dollar business that spans Laptops, Tablets, Desktops, Storage, Memory, Networking, Components, Peripherals and Accessories businesses. Our team innovated both the Customer and Selling Partner experience across our storefronts (consumer and business).

Arlington, Va

Member of Compensation Committee

Arlington, Va

Member of Audit CommitteeMember of Retailer Council

Arlington, Va

Member of Retailer Council

Louisville, Kentucky Area

General Manager and P&L leader for residential and light commercial business spanning both globally sourced and domestically manufactured consumer products.

Louisville, Ky

General Manager and P&L leader for residential water heating and water treatment business. Business leader for the launch of a brown-field factory from planning through full production operations.

Brussels, Belgium

General Manager and P&L leader for GE Appliances Europe, Middle East & Africa. Operating responsibility for sales, marketing, product management, engineering, services, and supply chain (product fulfillment).

Louisville, Ky

Sales leader for Canadian OEM major appliances, appliance motors and business development leader for global OEM private label product development

Louisville, Ky

"At the customer, for the customer" sales and marketing blackbelt for GE Lighting and GE Appliance products at The Home Depot.

Marketing, Product Management and Services Leader for Water Products and Parts Organization delivering over $275 million in annual revenue.

Louisville, Ky

Water treatment product manager responsible for the introduction of +25 new products, including a complete water filtration line for the The Home Depot.

Various

A two year, comprehensive technical leadership training program consisting of four 6-month rotations in diverse functional roles coupled with over 200 hours in technical and business leadership training.

San Jose, Ca

Summer internship reviewing technical drawings and performing database development.

Louisville, Kentucky Area

Cooperative education program in mechanical engineering.

Mba

Bsme, Mechanical Engineering