Provision of Change Management Strategies and Directional Planning. We provide Business Insights and assist businesses to understand their requirements as well as their customer needs. Through a unique web-based Performance and Compliance system, "ViClarity", we implement system solutions to companies to assist them to monitor and manage the key drivers and enablers in their business to achieve key deliverables.

As Group Head of Retail, Franchise and Wholesale (Sales and Operations), I designed and implemented the Strategy and Business plan to deliver the revenue, margin and customer experience objectives for the company. My portfolio extended across many areas of the business; - Retail Sales Growth; through organic sales, franchise sales, store modernisation and store acquisition and expansion. - Operational Cost Management; achieved by the management of cost saving projects, through resource restructuring, centralised contracting and operational efficiency projects.- Commercial and Category Plans; implemented with a refined customer in-store offer and proposition, steered by customer insights, range optimisation and stock management.- People Development; Through a commitment to best-in-class retail management and staff expertise, I have introduced several training courses into Eason. In conjunction with IBEC, Cxi, Deloitte and in-house trainers, the retail proficiency has and people development has improved. This has been recognised through several industry awards.

I was responsible for the Marketing and Sales performance in the Retail and Wholesale Oil Industry across all of the market segments that we served, i.e. Retail, Large Commercial, Fuelcard, Distributors and Domestic consumers. In my role as Key Accounts Director with all Major Blue Chip Commercial Customers, I managed a Team of 35 Field Sales, Marketing and Telesales Team to ensure margins were maximised and high levels of operational excellence were delivered.As a Director, setting and directing the sales and marketing strategies for the existing and lapsed customers, together with prospecting action plans were key tasks of the roleBusiness acquisitions and integration of these businesses as well as budgetary control and managing costs were significant requirements of the job.

Head of Retail Sales and Store Development function with a direct Team of 26, including Regional Managers, Category Specialists and Store Layout Project Engineers.The role entailed setting out Category plans using Industry KPI’s which helped to optimise Company and Retailers returns. I was also responsible for the operational retail development and Sales growth of the 330 member stores and 5,000 retail staff. Through key selling initiatives, the Team was tasked with the recruitment and the development of new Londis stores.

Several roles within ROI, NI and UK.As General Manager, with full P&L responsibility, the key objectives were revenue and margin growth, strategic direction, multi-channel distribution, customer relations, staff empowerment, brand development and category management.I was instrumental in a New Retail Brand introduction (World Of Wonder) which required intensive concept selling to current retailers, prospective customers and suppliers The positionrequired leadership of a Management Team and staff in key departments of the business unit, i.e. Trading, Marketing, Retail Development, Logistics, Administration and AccountsIn the UK, the position reported into the Musgrave Main Board. The Project was established to complete the Musgrave acquisition process of the Londis wholesale business in the UK. Additionally their was a requirement to create the Sales and Marketing strategy for the new Londis and Budgens entity.

Managing the Sales team in the region, selling to SPAR, independent retailers and catering sales categories in the Mid-West area. I had responsibility for recruiting, developing and managing the SPAR Franchise business. It was an integral part of the job function that I contributed to the National budget by achieving sales, margin, cost and debtors targets.