The main responsibilities in sales operations are:Data Management: Sales Operations employees manage and evaluate data to determine the effectiveness of a product or campaign.Contract Proposals: Sales Operations creates contracts that satisfy both company and customer needs.Application Management: To produce data for the sales team, sales operation employees must oversee the use of various applications and platforms.Sales Forecasting: By recognising past trends, Sales Operations allows employees to forecast future sales.Territory Definition: Sales Operations must outline and define various sales territories.Training: To have a successful sales team, the responsibility of training new and current employees often falls under the responsibilities of Sales Operations.Evaluation and Implementation: By evaluating data, Sales Operations employees ensure the success of a product or implement new sales plan if the evaluation yields unsatisfactory results.Performance Management: High performances are often rewarded in Sales Operations, and poor performances must be acknowledged and resolved.Sales Strategy: Sales Operations professionals often set strategy and future goals for a sales team.Sales Team Organisation: An efficient sales team is vital to the success of Sales Operations.

* Market company products and services to existing customers and prospects, works with the sales manager to develop new customers, and strives to meet and exceed sales volume goals and company budgets. * Offers technical advice, answers questions, arranges plant visits, provides quotes and offers samples to secure customers’ printing business and contacts people who are in a position to influence the purchase of printing. * Assists and presents the quote and/or proof to the customer in a professional manner, answering any questions or potential problems and communicating any changes or additional delays. * Learns and keeps abreast of products, production methods and servicing offered by the company and its competitors, trends in the printing industry, and needs of actual and potential customers and the market in general. * Resolves questions about orders to meet full customer expectations in the most economical manner for the company and reports customer needs, concerns and complaints to the appropriate persons with the company. * Learns and keeps abreast of every customer’s financial condition. Supplies credit applications to prospective customer, and brings new accounts to the attention of the financial administrator to assure proper payment for products and services. * Maintains files with relevant information for each new prospect and makes periodic calls on prospective customers. * Learns and keeps abreast of billing so that extra charges for alterations, additional quantity, special shipment costs, etc., are on the completed job jacket for billing.Skills

Acts as primary contact with internal client groups, creative managers, production managers and distribution/fulfillment managers to initiate and develop production schedules and deliverables, including creative release, proofing/approval, print production, to the successful execution of all multi-channel Point of Purchase / visual merchandising materials Ensure the on-time delivery and uninterrupted flow of all produced materials to meet project requirements Maintain centralized database for all project assets and their application in print production planning, relative to all bids, responses, cost metric data, product specifications Plan and execute effective POP print production programs against established best practices and procedures Analyze and interpret historical project data to plan and organize POP print production programs for marketing communications initiatives to promote the sales of company products and further the company’s strategic objectives