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Stephen Ducker Email & Phone Number
Local Service Delivery Manager
at
NEC Software Solutions
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Local Service Delivery Manager
Location
Cherhill, England, United Kingdom
Company size
Who is Stephen Ducker? Overview
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Quick answer
Stephen Ducker is listed as Local Service Delivery Manager at NEC Software Solutions, a with 1556 employees, based in Cherhill, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephen Ducker.
Stephen Ducker previously worked as Field Services Engineer at Nec Software Solutions and Administration Manager at Speedrange Ltd. Stephen Ducker holds Google It Support Professional Certificate from Coursera.
Company email context
Email format at NEC Software Solutions
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NEC Software Solutions
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Profile bio
About Stephen Ducker
An honest, reliable individual who is able to offer a range of practical skills. Highly motivated, with a calm, positive attitude. Articulate, with lots of common sense. Trustworthy with a proven ability to remain good humoured and calm under pressure.
Current workplace
Stephen Ducker's current company
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Nec Software Solutions
6 roles
Stephen Ducker work experience
A career timeline built from the work history available for this profile.
Field Services Engineer
Current
Sep 2023 - Present
Administration Manager
Speedrange Ltd
My role was to provide technical and administrative support to Speedrange Ltd. Generating invoicesCreating product picking and packing listsEnsuring warehouse pickers and packers were monitored and issues addressed accordinglyGenerating and designing promotional flyersManaging eBay, Amazon and the company websitePromoting new products and rangesManaging social media platforms such as Facebook and InstagramUpdating product labels and associated information
May 2017 - Mar 2019
Technical Services Adviser
The role of the Technical Support Advisor was to provide excellent communication with customers on the phone and provide technical support. As a more senior technical advisor, I was also tasked with training new personal on the team, creating and implanting user guides and logging onto customer’s machines to resolve issue.Resolve brokers technical issues over the phoneProvide training to other members of the teamEnsure all calls are logged correctlyEnsure all technical errors are logged and updated on the catalogue databaseProvide some level of second level support by investigating more problematic issues
Jan 2011 - May 2014
Customer Service Administrator
The role of the Customer Service Administrator is to provide an excellent level communication with customers on the phone and the service department engineers, and to be responsible for allocating resources on a day to day basis.Allocate and manage engineer resources on a day to day basisRaise quotations for new equipment and spare partsRaise invoices/Credit and delivery notesRaise call out jobsInput and update fault calls and trolley salesCreating Mailshots and following them up
Aug 2008 - Jan 2010
Sales Support Co-Coordinator
Niad Communications
Supporting and maintaining a high level of standards between internal and external customers. Managing the day-to-day diaries of all the sales teamEvaluating and updating of new products and adding them to the existing price bookWorking closely with all departments, ensuring a high level of communicationStriving for total customer satisfaction and always seeking ways to improve the customer's experienceCreating new products and service documents and managing the company websiteTaking responsibility for the action required where necessary
Mar 2005 - Jan 2007
7 education records
Stephen Ducker education
Google It Support Professional Certificate
Coursera
Level 2 In Counselling Skills
Skills Network
Level 2 In Understanding Nutrition & Health
Skills Network
Nvq In Business Administration Level 3, Business Administration And Management, General, Pass
Key Training Swindon
National Diploma For It Practitioners Level 3, Information Technology, Distinction, Distinction, Merit
Wiltshire College Chippenham
A Levels, English, Drama, English - D, Drama - C
John Bentley School
Gcses, 10 Gcses (B – D), Including Grades C For Maths, English And Science
John Bentley School
FAQ
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What company does Stephen Ducker work for?
Stephen Ducker works for NEC Software Solutions.
What is Stephen Ducker's role at NEC Software Solutions?
Stephen Ducker is listed as Local Service Delivery Manager at NEC Software Solutions.
Where is Stephen Ducker based?
Stephen Ducker is based in Cherhill, England, United Kingdom while working with NEC Software Solutions.
What companies has Stephen Ducker worked for?
Stephen Ducker has worked for Nec Software Solutions, Speedrange Ltd, Avelo Trigold Limited, Socamel Uk Limited, and Niad Communications.
How can I contact Stephen Ducker?
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What schools did Stephen Ducker attend?
Stephen Ducker holds Google It Support Professional Certificate from Coursera.
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