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Stephen Duffin is listed as Director, Debt Collection Systems at Australian Taxation Office, a with 7484 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at ato.gov.au and a matched LinkedIn profile for Stephen Duffin.
Stephen Duffin previously worked as National Manager, Operational Support Early Collections, Debt at Australian Taxation Office and National Manager, Inbound & Outbound delivery at Australian Taxation Office. Stephen Duffin holds Bachelor Of Economics, Economics & Computer Science from Flinders University.
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A versatile results driven executive with a proven record of leadership across a diverse range of functions. I have a demonstrated ability to effectively plan and implement change. I am a people oriented leader who builds a positive accountable culture. I possess a strong customer focus developed through 30 years’ experience in customer service environments in a diverse range of organisations and functions.
Listed skills include Government, Governance, Stakeholder Engagement, Policy, and 13 others.
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A career timeline built from the work history available for this profile.
Melbourne, Australia
Manage the configuration and delivery processes of a range of enterprise debt management systems to achieve the ATO payment and debt management outcomesCoordinate the design and implementation of changes to the debt management systems
Adelaide, Australia
Manage the operational support group for the ATO Debt collection contact centre
Adelaide, Australia
Lead 500 operation staff in 5 sites undertaking early intervention debt collection activities.
Adelaide, Australia
The WorkCover Board approved the replacement of the operational computer system. The legacy system supported the employer registration and levy collection and the workers compensation claims processes. The role of Manager Business Integration involves leading tender and selection process for the replacement system and the integration and change components of the project.
Adelaide, Australia
Lead the newly formed Levy group which brought together a range of functions associated with the collection of WorkCover Levies as set out in the Workers Rehabilitation and Compensation Act. These functions include the policy development and application, levy collection and debt management, employer levy audit and the Corporations contact centre which includes the levy processing functions.
Adelaide, Australia
The group comprised 4 distinct functions: Investigation unit managed all fraud related investigations and prosecutions involving employers, workers and providers. The unit provides support to the WorkCover Agent case managers in relation to investigation matters and oversights the operations of the investigation service providers. Compliance unit undertook operational risk assessments and initiates project based activities to address the identified risks. In addressing the identified risks the unit also establishes and monitors controls to minimise future risks to the scheme. The unit also monitors Corporations staff and Agent access to the corporation’s database. The premium collection unit monitors and manages the employer levy collection process including debt collection and employer insolvency. This includes the management of payment processing provider contracts and the debt collection providerSelf Insured Operations involved the facilitated the Self Insured review process through the provision of resourcing and management of stakeholder consultation. Issues paper published.Conducted the review of the Self Insured Employer Levy rate in consultation with the Self Insurers of South Australia. Results accepted by stakeholder working party. Established a positive working relationship with the Self Insured community, in particular with their representative body, during a period of uncertainty and increased scrutiny.
Other employees you can reach at ato.gov.au. View company contacts for 7484 employees →
Sophia Lai
Colleague at Australian Taxation OfficeGreater Sydney Area, Australia
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Brian Souter
Colleague at Australian Taxation OfficeCanberra, Australian Capital Territory, Australia
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Kylie Sullivan
Colleague at Australian Taxation OfficeGreater Brisbane Area, Australia
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Howard Button Mbci
Colleague at Australian Taxation OfficeGreater Adelaide Area, Australia
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Veronica Abolins
Colleague at Australian Taxation OfficeBrisbane, Queensland, Australia
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Jessica Mcquade
Colleague at Australian Taxation OfficeCanberra, Australian Capital Territory, Australia
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Ian Scensor
Colleague at Australian Taxation OfficeCanberra, Australian Capital Territory, Australia
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Angela Edwards
Colleague at Australian Taxation OfficeVictoria, Australia
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Dhafir Alameen
Colleague at Australian Taxation OfficeSydney, New South Wales, Australia
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Jim Greaves
Colleague at Australian Taxation OfficeAustralia
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Bachelor of Economics and a major sequence of study in Computer Science
Quick answers generated from the profile data available on this page.
Stephen Duffin works for Australian Taxation Office.
Stephen Duffin is listed as Director, Debt Collection Systems at Australian Taxation Office.
AeroLeads has found 1 work email signal at @ato.gov.au for Stephen Duffin at Australian Taxation Office.
Stephen Duffin is based in Greater Melbourne Area, Australia while working with Australian Taxation Office.
Stephen Duffin has worked for Australian Taxation Office and Workcover Corporation South Australia.
Stephen Duffin's colleagues at Australian Taxation Office include Sophia Lai, Brian Souter, Kylie Sullivan, Howard Button Mbci, and Veronica Abolins.
You can use AeroLeads to view verified contact signals for Stephen Duffin at Australian Taxation Office, including work email, phone, and LinkedIn data when available.
Stephen Duffin holds Bachelor Of Economics, Economics & Computer Science from Flinders University.
Stephen Duffin is listed with skills including Government, Governance, Stakeholder Engagement, Policy, Public Sector, Stakeholder Management, Business Process Improvement, and Change Management.
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