Secure revenue by verifying and posting receipts; resolving discrepanciesPosts customer payments by recording checks, credit card, and ACH transactionsReconciles accounts. Research and perform account adjustments to maintain accurate balances. Maintain and adjust sales tax records as needed.

Temporary position~ Process payments manually and electronically. Daily reconciliation of multiple bank accounts.

Posting payments (manually and electronically), Reconciliation of accounts, Processing refunds, Managing reports, Inbound call center, Maintaining electronic funds transfer records, Training new employees, New program system testing, Maintaining receivables and Compiling daily & weekly reports. Work closely with enrollment department to ensure accurate billing, Responsible for accurately billing of $35 million on a monthly basis. Hired on as a temporary, moved to full-time employment.

Responsibilities include answering phones, researching and adjusting complicated claims that were processed incorrectly. Put in charge of stop payments for the BASF account. Appointed as the Network Advocate, responsible for maintaining an up-to-date library of Preferred Provider books. Maintained contact with utilization review and contact with employers. Achieved the Senior Customer Service Representative position with responsibilities including helping with monthly reports and training new CSRs. Co-developed and implemented a web site with all useful plan information for the processors and CSRs.