Stephen Dunkerley Email & Phone Number

Rickmansworth, Gb

Gerrards Cross, England, United Kingdom

17 years’ experience in the logistics industry previously with 5 years’ management experience in retail. Often taking a fresh approach to the regular formalities with a proven track record of working lean, within cost structure and operational practices. Constantly using new technology to improve sector position and continued company growth. Leading Aver Logistics forward in Sea and Air import and export.

• Undertook key client visits and entertaining to ensure that clients keep booking and that any new opportunities are taken. Whilst ensuring any issues are dealt with immediately and to the customers satisfaction • Implemented a new account for the business which involved setting up a stock taking sheet, I linked this within excel to create a commercial invoices and an inventory out record to aid with exports. • Working directly with shipping lines and consolidators to achieve best buying rates for import & export work on Air, Land and Sea. • Produced customs entries for export and crated compliant AWB’s, BOL’s and CMR’s• Trained two new starters in all aspects of the business • Kept cost in control with suppliers and customers, this included maximising margins though supplier selection and negotiation. • Implemented new business processes through the use of excel, using functions such as VLOOKUP, IF, SUM, macros and many others.

• Reduced costs on a pre booked route saving the company in excess of £60,000.00 per annum.• Heavily involved with the daily air export work from collection, AWB preparation and customs entry• Nurtured new accounts / agents with multimode shipments, leading to repeat custom• Have used a number of software packages including FCL, Impatex, ASM gems, box top to name a few. • Worked after hours on different accounts, including carrying out DG checks and repacks to ensure products travel successfully• Extensive Ocean Freight experience including break bulk, FL, Reefer and including project movements

• Setup and managed the company LHR ecoms consolidation service for Australia routes, SYD, MEL, BNE & PER. This success led to the implementation of a New Zealand AKL route. Each route sees a daily uplift of AKES and were built under my management.• Have lead compliance meetings with client’s off and onsite in order to implement and drive ecommerce supply chain solutions benefiting all parties in growth and profit.• Generate sales and volume reports for key account management and strategy planning• Won employee of the month in 2014 for negotiating 20,000 GBP cost saving with contracted airline supplier• Won employee of the month in 2011, for which I was recognised with managing a full time account on my second day of employment, getting involved in all aspects of the export department, taking on responsibilities that would usually fall to a supervisor and manager, to name a few

• Within the remit of the high profile accounts I worked out of hours to maintain a 100% successful completion of all conference movements. This included the company's biggest account of which I was operationally responsible • Managed conference materials from manufacturer to stock sites (United Kingdom, Hong Kong & USA) and then to exhibition sites across the world for two major medical companies• Managed many different ad-hoc projects independently and also whilst leading a team, which included pick pack process, printing and mass USB data transfer• I improved in house shipping procedures to save my time and aid colleagues with a faster output of work by creating quick word templates for CMR, BOL, CofO • Adapted to colleges’ accounts during times of absence and developed a better working practice to save time • Assisted in the management of worldwide mail and parcel distributions through the application of excel

• Responsible for the world wide equipment movements of very well known recording artists through cross trade and export• Supervised crews for the building of AKE’s, PAG’s and PMC’s whilst inside the handling agent’s premises • Budgets set for worldwide tours and quotations processed• Created an airline list with contacts and rates to maximise the speed of MAWB work• Lots of Master Airway Bills, Lots of Carnets• Cultivated good rates with the airlines to increase profit margins

Ba Honors, Business

Diploma In Business Studies, Business

Advanced Business Studies Gnvq, Business