Stephen E. Vincent Email & Phone Number

Changing career track after 20+ years in Telecommunications, while focusing on physical recovery from orthopedic injury.

Portland, Maine, Us

• Responsible for developing, directing & executing North American sales strategy• Assist with the development and support for international sales efforts• Responsible for North American client onboarding• Responsible for Integration Partner relationship management, pricing & presentation• Responsible for Integration Partner portal management

Austin, Tx, Us

• Built $600K+ in qualified pipeline for cloud contact center software-as-a-service (CCaaS) in 4-month period• Actively participated in-territory with face-to-face client and partner visits in NYC, NJ, MD, DE, VA, WVA, TN and KY (pre-COVID)• Developed channel partner base in conjunction with direct selling to existing customer contacts• Presented live to channel community on partner-led webinar and other marketing events• Worked in conjunction with multiple internal groups to move sales process forward, including Sales Engineering, Marketing & Product Management• Participated in and completed Challenger Selling Model training

Plainsboro, New Jersey, Us

• Built $2M in opportunity funnel across SD-WAN, UCCaaS, CCaaS, and Managed Network Services portfolio for Enterprise and Mid-Market segments in Retail, Financial, Manufacturing, Energy and Non-Profit verticals via direct, sell thru and channel models• Developed global SIP-as-a-Service platform in support of Microsoft Teams Direct Route service, including service pricing, P&L and vendor selection• Sold multi-year, multimillion dollar contracts for global SIP-as-a-Service to Enterprise customers• Managed development and successful execution of Contact Center Master Services Agreement (MSA) in collaboration with AT&T vendor management• Co-developed marketing content and strategy with Ribbon Communications partner for SD-WAN Retail campaign• Ran point on team process improvements, including Statement of Work (SoW) contract template rewrites and pricing guide revision for both shared team use and personal selling efforts • Work closely with company stakeholders and cross functionally with Product Management, Engineering and PMO team for deal development, closure and service delivery

Portland, Me, Us

- Developed million dollar sales pipeline, direct and channel, for start-up tech firm with patented WebRTC & SaaS/CPaaS inbound voice solution (aka “TACTAL”) that integrates with traditional and mobile digital content• Responsible for new account generation across multiple verticals, including Technology, Retail, Financial, Healthcare, & Media• Led and developed DEVone partner relationship with NICE inContact, positioning TACTAL product as a complementary CCaaS omnichannel solution- Developed relationships with NICE inContact's regional sales, engineering and product groups, working as a partner SME on direct customer opportunities- Signed up and actively engaged with independent VAR firms reselling TACTAL, providing support as key partner contact- Work with Fortune 500 white label partners as an SME to support channel selling• Actively mining personal contact base to position product as a premium upsell component for Enterprise customer marketing programs and as a native inbound web channel for SMBs• Self-developed sales collateral and video marketing content for personally directed selling efforts

Belmont, Ca, Us

- Direct, in-territory representative driving new business penetration on cross vertical, upmarket accounts- Managed all NYC boroughs, Long Island and upstate NY region- Actively mined, prospected and closed new cloud PBX, Contact Center and Pro Services for Retail, Legal, Media & Advertising, Real Estate, and Non-Profit verticals- Developed $1.5M in qualified pipeline for Q1 2017 (5x quota)- 151% quota attainment- Q2, 2016- 158% quota attainment- Q1, 2016- Secured contract renewal on multiple at-risk accounts thru parallel client management efforts- Ran direct, in-territory marketing campaigns to drive brand/product awareness with prospects- Satisfy customers in search of a true UC platform that enables cost effective, scalable deployment and feature-rich integration with existing business systems (CRM, etc.)

Basking Ridge, Nj, Us

- 104% attainment thru first half of 2015, closing June at 224% of quota- Rapidly integrated with an established company culture at a point of major organizational change and finished 2014 at 216% of quota with bookings attainment of $2M+ in advanced communications products and services- Actively mined and closed UC&C, Pro Services and SIP Transformation opportunities from 125+ corporate and enterprise accounts across Healthcare, Financial, Retail, Technology, Manufacturing & Legal- Drove Voice-as-a-Service delivery model on both Cisco and Broadsoft call control platforms, replacing premise PBX with SIP-based, cloud intelligence for improved business continuity and application mobility- Understand the customer's business outcomes and how to serve them thru technical solutions- not the other way around- Understand the end user experience mapped to the productivity enhancement of UC&C, measured in both hard and soft $ savings- Sold advanced communications products and services comprising SIP trunking (pure and hybrid), WebEx collaboration, MPLS-based Cloud Connected Audio conferencing, Managed Session Border Controller, Virtual Communications Express (VCE), UCC-as-a-Service (UCCaaS) and customized VoIP Professional Services- Worked closely with extended account and overlay presales teams to price, propose and present services; then close, order and assist downstream operations to ensure successful delivery

Plainsboro, New Jersey, Us

• Built the Avatar Management Services Program to support SIP/session delivery networking, from program pricing and quoting tools to marketing collateral, feature list and customer on-boarding procedures. In the process, created a revenue engine for the company worth $1.9M and growing in total contract value across 20 multinational and Fortune 500 customers in less than 2 years.• Developed key relationships with product management and business development channels for vendors of session border controller (SBC) and session management technologies (e.g. Acme Packet, Sonus)• Responsible for vendor and partner management and P&L for committed projects• Plan and conduct presentations and participate in trade shows and industry conventions• Qualified, sold, and supported range of VoIP/ IP Telephony Unified Communications, and other IP-based technical services including: customer assessment, network engineering, design, and architecture, infrastructure implementation, remote device and application monitoring and management, and CTI-based applications• Directed development of Atlas “App Store” portal and GUI with application development and engineering teams • Developed overall program framework for new service line, including operational methodologies, customer deliverable templates, technical resource profile, and marketing strategy• Conceived and produced web, video, and print marketing collateral tailored to specific customer groups• Selected to drive sales for new company division focused on private cloud services and mobile Trader Voice end points for the Financial vertical, including inter-dealer and prime brokers, SMB segmented hedge funds and major stock and commodity exchanges. • Handling prospect hunting, lead generation, qualification and customer presentation and product demonstration

Atlanta, Georgia, Us

• Qualified, sold and supported broad range of professional services to AT&T Inc. ($64B in annual revenue) and largest NCR IT services account with $36M in 2006 account revenue • Developed program pricing model for AT&T Office-In-A-Box using early converged voice and data technology• Supported AT&T Government Solutions US Department of Justice account, as a cleared, authorized resource

Dallas, Tx, Us

• Sold, implemented, and supported broad range of voice, data, and converged networking services and managed implementation services to Merrill Lynch, Inc, a major financial services account with $1.6 trillion in global managed assets.• Contributed over $4M in new annualized revenue from 2001 to 2004, despite industry price erosion• Personally managed baseline revenue stream of $26M+ in annual sales• Coordinated sales efforts with decision makers across major client business segments, including: global private client operations, investment management, corporate, proprietary, and institutional business units• Sold and supported broad range of networking services to Merrill Lynch domestic Contact Center operations- rated best in class for Customer Service by CallCenter magazine• Performed pricing and design analyses in support of $10M+ dollar network migration for APAC region

• Conceived and designed original winter clothing product and founded sole proprietorship• Obtained trademark registration from the U.S. Patent Trademark Office

92707 Colombes, Fr

• Authored original copy and artwork for corporate sales ware and product documentation for computer software and telecom equipment and services.• Demonstrated ability to communicate with and obtain key data from key technical engineering and product management staffs on deadline

M.Litt, English

Bba, Marketing

Bachelor Of Business Administration (Bba), Marketing