Stephen Farmer Email & Phone Number

Telford, England, United Kingdom

• Day to day management of the EMEAR APS Consumer team
• Managing workloads, projects, deadlines and targets
• Helpdesk Performance Monitoring and Analysis
• Process Creation and improvements
• Collating and creating reports
• Training material development

• Day to day management of the EMEAR APS Consumer team
• Managing workloads, projects, deadlines and targets
• Product assessment and serviceability
• Training material development for those products
• 3rd level technical support
• Service and Repair Partner Support

Telford, United Kingdom

• Product assessments and serviceability
• Training material development for those products
• 3rd level technical support for the whole EMEAR region
• R&D in conjunction with Seiko Epson Corporation
• Epson e-Learning administration and support for Epson Germany
• Exhibition and event support

Telford, United Kingdom

After 8 months of supporting consumer products on level 1, I was seconded originally for a 3 month period onto BSG otherwise known as the Business Support Group. My daily responsibilities was supporting Epson’s business customer base with service/support/sales for laser printers, Point of Sales machines, projectors etc. within the first 3 months of being.

Telford, United Kingdom

Daily responsibilities were mainly customer service/support/sales for Epson’s consumer range of printers, scanners and all in one products, assisting with a wide array of technical issues. Due to my previous experience, I often got called upon to help with extra support issues, especially when assistance is required from German based and speaking customers.

Telford, United Kingdom

Daily responsibilities were mainly sales and customer service/support but because of my skill set I often got called upon to help with satellite system installations and technical support especially when assistance was required from the satellite service provider which was a German Company.

Having started as a computer technician I was promoted within 3 months to the position of Technical Manager with responsibility for day to day running of the technical and customer services department. I helped to secure several million pound contracts with companies and organisations such as Barclays Bank, Ministry Of Defence, WH Smiths. Having displayed.

Telford, United Kingdom

After joining Freedom Computers I proved myself in various positions within the Company. When I started I was just employed as a sales assistant but within 3 months I was promoted to sales manger. I have helped to establish two out of the five shops, as a branch manager that are part of the freedom chain. After having displayed a natural ability for.

Telford, United Kingdom

Working on Advert Make-up using Quark Express to display adverts for the following newspapers: Daily – Shropshire Star, Weeklies – Shrewsbury Chronicle, Telford Journal, Newport and Market Drayton Advertiser, Hereford Journal, Mid Wales Journal, South Shropshire Journal and the Ludlow Journal; and Monthly – The Staffordshire Farmer and Shropshire Farmer..