Stephen Friedman, Eit, Cor Lvl 2 Email & Phone Number

Billings, Montana Area

- Managed various industrial engineering and process improvement projects from open to close. - Worked in tandem with production personnel, mechanics, senior leadership, NAVSEA, NAVFAC, SUBMEPP, vendors, and various other stakeholders.

United States

- Managed five projects from requirements phase to closure. Held weekly status meetings and reported status updates to upper management at weekly meetings. Performed troubleshooting on a high level and acted as liaison between developers and client. At closure documented lessons learned with full input from team. Projects saved client an estimated combined $4 million in cost savings. - Acted as and performed interim release manager duties including coordinating release deployment activities, updating/presenting release status to client in weekly meetings, and communicating with client and release teams on status of release. - Developed new estimation technique and created new benchmarks for estimating project resource planning. Maintained benchmarks on a monthly basis.- Analyzed and updated resource loading data. Assisted in presenting data and explaining data to client.- Updated and maintained effort data. Analyzed and organized the data into a clear presentable way for the client for monthly update meetings.- Developed change order documents to Statements Of Work- Developed Statements Of Work- Tested and analyzed the viability of using and integrating a new web application for effort tracking and analysis.- Triaging and managing issues related to a major application utilized by thousands of users daily. - Assisted in analyzing and resolving application issues in a team of ~20 people working in an offshore/onshore model.- Developed and implemented a process which decreased defect ticket work in progress from ~180 to ~50 in less than a year.- Managed research and development project of new application and software- Tracked deliverables using a variety of project management tools

Raleigh-Durham, North Carolina Area

- Sea Plus Inc., Cary, NC- Affero Inc., Charlotte, NC

Greater Nashville Area, Tn

- Traveled to three different Native American Reservations, two of which shadowing others the third on my own, to perform facility management evaluations of the reservations’ health centers and services. - Recommendations and reports were approved by the head of the area office before being sent out to the reservations to be implemented. - Assisted my supervisor and others in the office with making recommendations for other reservations.- Provided technical and other assistance to co-workers in a number of activities ranging from Microsoft Excel to inventorying emergency response supplies. - Hired as Commissioned Officer for the U.S. Public Health Service; Military service, Rank of O-1

Rockville, Maryland

- Received requests for statistical data originating from within FDA, other government agencies or from non-government organizations. - Developed new queries and ran existing queries against a national database, in two versions of Business Objects, and occasionally modify SQL code to respond to these requests. - Statistically analyzed resulting data using Microsoft Excel and Word and presented it in a clear concise format. - Wrote the statistical analysis and summary to be reviewed and commented on by my supervisor and sent in response to the requesting agency or organization. - Gave a technical presentation, tailored specifically to the division, on how to increase productivity using Microsoft Excel and Word. - Hired as Commissioned Officer for the U.S. Public Health Service; Military service, Rank of O-1

Bachelor Of Science (Bs), Industrial Engineering, Furniture Manufacturing

Activities and Societies: Theta Tau Professional Engineering Fraternity, IIE, Order of the Engineer

Education record