I am a pleasant, compassionate, and hardworking individual who is eager to learn new things and further my knowledge. I have an ability to organise and manage co-workers whilst working efficiently and providing care in my work. I have a passion for understanding and working with people and thrive in the challenges that come with it. I am always looking to develop my skills and seek fulfilment in helping others achieve their goals. I am motivated by aiding people who need help in developing skills that enable them to get what they want out of life. Five years of experience in retail and catering has allowed me to develop my interpersonal skills, adaptability, and confidence in an ever-changing work environment. Customer engagement both in person and over the phone means i have dealt with a range of difficult customers and have learnt how to diffuse situations whilst maintaining high levels of service. Working in catering allowed me to experience working at the AFL Grand final which was one of the biggest events Perth has ever hosted, which put a lot of pressure on my team. This required me to coordinate staff to maintain a high standard of customer service throughout.