Devised restaurant solutions through internal restaurant point of sale (POS) system and supporting restaurant technology that drove workplace efficiencies, reduced training time, and reduced order inaccuracy.

Ensuring that restaurants are delivering a consistent experience. Measuring quality, customer experience, and restaurant procedures. We provide training and support to the field. This includes running and editing reports. We teach our processes and what to look for. We manage vendor relations and ensure our vendors are reaching deadlines.

Managing the day to day operations of a corporate store. These responsibilities include maintaining product quality and freshness, calculating the labor needs of the store, determining the best route for the delivery drivers, managing the cash that goes in and out of the store, keeping the store and its team members up to the companies standards, and providing the best possible pizza experience for every customer we have the pleasure of serving at Papa Johns. As a team member my job is to uphold myself and my team to the same standards set for by John Schnatter our founder in 1984.

Call center environment where we screened and evaluated patients to determine government or local charities eligibility. We updated patient information, and followed up to ensure the patients were able to apply for these programs before a certain deadline. We were responsible for learning all of the program guidelines to make sure patients could relieve some of their debt.

Provided a consistent customer experience. We took and completed orders in a timely efficient manner. Ensuring that the customer received the order they asked for at a superior quality. We made sure the store was a safe and clean food preparing environment.