Stephen Graffagna Email & Phone Number

Vernon Hills, Illinois, United States

Deer Park, Illinois, United States

Was responsible for all hiring, training, scheduling, merchandising, customer service, store maintenance, community outreach, B2B and corporate sales. Deer Park was one of only 3 stores in the company to achieve sales goal. Deer Park was the only "seasonal" store in company to be made a permanent store at end of season. Surpassed previous year's B2B sales through cold calling and networking.

Palatine, Illinois, United States

Was responsible for all day-to-day operations of the HomeGoods in Palatine. This includes overseeing productivity of truck processing team, inventory replenishment, plant maintenance, conducting safety and loss prevention audits, hiring, training, scheduling and merchandising. Helped store exceed sales plan by over 6% for 2015, 2016 and 2017. Helped store achieve shrink goal for 2015, 2016 and 2017.

Oakbrook, Chicago And Deer Park

Managed stores in Deer Park, Chicago and Oak Brook. Also helped oversee the set-up of stores in Lombard, Geneva and Schaumburg. Was responsible for all hiring, training, scheduling, merchandising, customer service, community outreach as well as B2B and corporate sales. Exceeded sales plan in Oak Brook for 2013 and in Deer Park for 2014. Provided ongoing training and support for peer store managers throughout the Chicagoland market.

Vernon Hills, Illinois, United States

Helped manage a retail store with sales in excess of $8 million. Was responsible for ensuring good customer service, merchandising, hiring, training, scheduling, loss prevention and community outreach.

Schaumburg, Illinois, United States

Was responsible for managing a team of inventory processors. Was responsible for all shipping and receiving, inventory replenishment, inventory integrity, loss prevention, store maintenance as well as all floor moves and floor sets.